English - Chinese Customer Support Needed
2 weeks ago
We're looking for a Bilingual Chinese-English customer support agent or Happiness Officer who will provide professional and friendly service through our email and live chat channels. This person should have a passion for helping others and be able to stay calm under pressure.
You'll also translate our product into Chinese. You'll be given the tools to do so easily, and you translate regularly, and moderate others' translations.
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Customer Support Coordinator
4 weeks ago
Shanghai, China Oxford Instruments Full timeRole Details Business, Location: Service, Shanghai Role: Service Inside Sales (Temp) Reports to: Service Commercial Manager Direct Reports: None Primary Purpose: Support of customer succuss and experience by delivering of OiService value. Work closely with OI China customer service engineers, marketing, and cross-functional team to effectively promote and...
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Customer Support Coordinator
3 weeks ago
Shanghai, China Oxford Instruments Plc Full timeRole Details Business, Location: Service, ShanghaiRole: Service Inside Sales (Temp)Reports to: Service Commercial ManagerDirect Reports: NonePrimary Purpose: Support of customer succuss and experience by delivering of OiService value.Work closely with OI China customer service engineers, marketing, and cross-functional team to effectively promote and...
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Customer Support Engineer
3 weeks ago
Shanghai, China Brooks Automation Full timeDescription PRIMARY RESPONSIBILITY: Provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems. Checks out and approves operational quality of system equipment. Instructs customers in the operation and...
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Customer Support Representative
3 weeks ago
Shanghai, China Hubstaff Full timeAbout us: Strikingly is a modern, mobile-optimized website builder thats extremely easy to use. Our mission is to give everyone the power to unleash their individuality. Our headquarters is currently based in Shanghai, China but we have deep Silicon Valley roots. Were backed by Y Combinator (W13), SV Angel, Funders Club, Innovation Works, Infinity...
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Customer Support Engineer
3 weeks ago
Shanghai, China 3060 KLA-Tencor International Trade (Shanghai) Co. Ltd科天国际贸易(上海)有限公司 Full timeDescription Main Responsibilities: 1. Responsible for customer service activities associated with updating, troubleshooting, diagnosing and repairing of highly complex capital equipment at customer sites. 2. Represents the company to the customer and assumes accountability for customer satisfaction with service. 3. Assures operational...
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Technical Customer Support Center Leader_MA
3 weeks ago
Shanghai, China Bosch Full timeJob Description Overall technical hotline servcie coordinator towards global and region teams, lead the hotline servcie to create high performance for products support, car repair and specific sevice project. Develop the regional strategies and new services to drive the team to achieve the revenue,EBIT target and KPIs. 1. Overall coordinate towards...
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Sales Supp. Specialist-Customer Support
7 hours ago
Shanghai, Shanghai, China ABB Full timeSales Supp. Specialist-Customer SupportTake your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we...
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Shanghai, Shanghai, China Thermo Fisher Scientific Full timeJob DescriptionJob Title: China Service-Call Center-Online Technical Support Engineer-LSMSReports To: Zhang JiaGroup/Division: China Service OperationCareer Band: professional 5Job Track: ProfessionalPosition Location: ShanghaiNumber of Direct Reports: 0Day/Shift (if applicable): FLSA Status (Exempt/Non-Exempt): Position Summary: (1-2 sentences)The primary...
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Senior Customer Support Specialist
3 weeks ago
Shanghai, China Razer Full timeJob Responsibilities/ 工作职责 :高级客户支持专家Job Responsibilities:Managing the service center for system products management.Providing technical support for internal system products.Handling laptop returns from distributors.Translating and maintaining system products technical documents.Conducting training for the call center.Daily management...
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Shanghai, China Thermo Fisher Scientific Full time: (Bullets) 1. Be the contact window of customer and China Service, quickly provide solution to our customers. 2. Deliver professional proposals related instrument malfunction, operation enquiry, application questions, other customer concerns. 3. Work with team closely to keep improving technical capability and online handling capacity. 4. Support...
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Shanghai, China Thermo Fisher Scientific Full timeJob DescriptionJob Title:Â China Service-Call Center-Online Technical Support Engineer-LSMSReports To:Â Zhang JiaGroup/Division:Â China Service OperationCareer Band:Â professional 5Job Track: ProfessionalPosition Location:Â ShanghaiNumber of Direct Reports:Â 0Day/Shift (if applicable):Â Â Â Â Â Â FLSA Status...
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Technical Support Analyst
3 weeks ago
Shanghai, China SASインスティチュート株式会社 Full timeJMP, a subsidiary of SAS, is committed to empowering scientists and engineers via our world-class family of statistical software products. For over 30 years, JMP has enabled customers to speed new drugs to market, to design better products and processes, and to figure out how to restore ecosystems. Advancements are made when brilliant people use JMP...
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Sales / Customer Service
1 week ago
Shanghai, China tesa Full timeWhat you will do Sales Strategy & Planning: Deeply understand and execute the short-term to long-term sales strategy, to achieve the business goals & objectivesExecute and implement the annual sales plan based on the sales strategy individuallyTake initiative to develop the annual customer plan for assigned customersCultivate and maintain good relationship...
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Customer Application Consultant
3 weeks ago
Shanghai, China OMP Full timeYour challenge "> Your team As our new Customer Application Expert, you‘ll be part of the Customer Services team. Customer Services watches over business continuity. The team solves issues before they turn into problems and ensures flawless maintenance and upgrades. It provides the hotline user support, documentation, and long-term application...
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Global Key Account Manager
5 days ago
Shanghai, China Bureau Veritas Group Full timeJob Purpose : - Lead the B&I Belt & Road Initiative (BRI), establishing an empowered global B&I community and building a global BRI Buiding & Infrastructure (B&I) Network - Design and implement a dedicated commercial plan for Belt & Road Initiative (BRI) - Establish and execute strategic Global KA business development plans and initiatives to...
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Global Key Account Manager
3 weeks ago
Shanghai, China Bureau Veritas Group Full timeJob Purpose : - Lead the B&I Belt & Road Initiative (BRI), establishing an empowered global B&I community and building a global BRI B&I Network - Design and implement a dedicated commercial plan for Belt & Road Initiative (BRI) - Establish and execute strategic Global KA business development plans and initiatives to support BRI B&I business attain...
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Head of English
4 weeks ago
Shanghai, China eChinaCareers.com Full timeWe are looking for a Head of English department for an International High School based in Shanghai. This is a full-time position starting in August 2024. About the schoolThe International High School situated in Songjiang, Shanghai focuses on giving its pupils a broad international curriculum, comprising IGCSE, A Level, IB, and AP, to prepare them to...
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Chinese Associate Shanghai
2 weeks ago
Shanghai, China Buren Full timeWe are currently looking for a new Chinese associate, who can make a valuable addition to our team in Shanghai. Requirements: Excellent command of English (both written and spoken); Chinese LL.B degree is essential, and (foreign) LL.M degree would be a plus; admitted to the bar of the PRC; 3 to 5 years post qualification experience, preferably in the...
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LINDBERG Customer Service Consultant
2 weeks ago
Shanghai, China Lindberg CN Full timeDescription Your opportunity We are currently seeking a dedicated Customer Consultant to be part of our dynamic customer service team in Shanghai. You will be joining a team of young, international professionals from many different countries. Our customers are carefully selected opticians in more than 130 countries, and they are at the heart of...
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Field Quality Support M/F
3 weeks ago
Shanghai, China STMicroelectronics Full timeJob description · Manage quality related issues from the customers located in North and Central China Region. Mainly for SIC business. · Verify and resolve customer complaints/request/requirements through coordinating with ST different internal organizations. · Escalating to manager any matters that can lead to a critical situation with the...