GMA Project Specialist

5 months ago

Shanghai, China CSA Group Full time

Employment Status:

Regular

Time Type:

Full time

BUILDING A WORLD CLASS TEAM STARTS WITH YOU

At the heart of CSA Group is a vision: making the world a better, safer, more sustainable place. It's been part of our mission for nearly one hundred years: from the first engineering standard for railway bridges developed in 1919, to more than 3,500 standards, codes & related products today.

Headquartered in Canada, with a global footprint of more than 30 labs and offices across Europe, Asia and North America, CSA Group tests, inspects and certifies a wide range of products - from every day househould items to leading edge technology-to meet exacting requirements for safety, performance and environmental impact.

Our employees take pride in making a difference in people's lives through the work that we do. We're looking for people like you to help make it happen.

Job Summary:

Primary Function:

Administers multiple country mark or approval projects (outside of North 
America) on behalf of CSA customers. 

Principal Duties & Responsibilities:

▪ Coordinates and delegates between CSA Operations staff, International 
Partners/Agencies, foreign regulators and customers as required to 
accomplish project objectives. Responds to customer inquiries on 
foreign certification and related technical and regulatory requirements. 

▪ Responds to customer inquiries for information on foreign certification 
and approvals concerning products to be exported to a foreign country.
These inquiries can be related to technical as well as regulatory 
requirements.

▪ Plans, directs, and coordinates designated GMA projects. Ensures that 
the goals of each project meet customer needs and are accomplished 
within the prescribed time frame, funding parameters and regulatory 
requirements. Activities will include, but are not limited to, the 
following: 

o Identification of project scope and estimated cost, lead time and 
applicable foreign government procedure; 
o Identify applicable safety standards for foreign approval; 
o Identify regulatory codes and laws for foreign approval; 
o Provide engineering inputs to testing facilities for product testing 
(i.e. specify tests to be performed); 
o Arrange alternative testing services with International Partners 
and other organizations to complete projects when it makes more 
sense to be done elsewhere; 
o Customize engineering projects/reports to meet foreign requirements; 
o Assign project tasks to certification engineers for review of non-
CSA test reports. Assignment can also include additional testing 
of GMA client’s products; 
o Review engineering reports for completeness; 
o Ensure all applicable forms are completed properly; 

o Ensure project cost and obligations are met. 

▪ Coordinates with other departments, International Partners/Agencies 
and foreign regulators to deliver one-stop service to customers. Provides 
a point of contact for customers that are requiring certification in 
multiple geographic locations, especially those utilizing the CB and CE 
marking services.

▪ Keeps up-to-date on international certification requirements. 
Researches and gathers information and updates on foreign technical 
requirements, government regulations, administrative guidelines and 
working practices and forms for foreign approvals. Compiles and 
maintains a data base system containing such information. Informs and 
directs internal staff on national deviations and country specific Safety 
Standards and requirements associated with the preparation of 
engineering reports.

▪ Plans, organizes and conducts training sessions with customers, internal 
staff and International Partners/Agencies to ensure consistency of 
process and maintenance of technical competence. Develops training 
materials to encompass regulatory requirements, procedural 
requirements and conformity requirements for each country of interest.
Arranges for subject matter experts to assist with technical training 
and/or conduct training sessions as required. 

▪ Documents, reviews and updates GMA working processes and procedures so that all users of the information can provide consistent, cost effective and timely services. 

Preferred Education & Experience:

Bachelor’s degree, preferably in Engineering and/or equivalent 5 more years’ experience in compliance industry 

5 years’ industry experience and preferably 2 more years’ experience with CENELEC, IEC or IEC-based standards 

PMP is preferred 

Bilingual is preferred 

Knowledge of CSA Group programs and services 

Mentoring skills 

Computer proficiency (word processing and Microsoft office suites); keyboarding 

Strong problem-solving ability; detail oriented 

Ability to work independently

High level of communication skills (verbal and written)

Excellent listening and retention skills 

Initiate and ability to develop new customer contacts

Responsive and pleasant when dealing with external and internal 

customers, peers and co-workers 

Flexible in schedule and time management 

Strong organization, creativity and project management skills to plan for 

projects, events and conferences 

Problem resolution skills, to deliver high quality and timely services

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