Assistant Manager of Case Management, HSBC Broker

With a reporting line to the PINB Head of Business Control as the member of Business Control team, this position, as a specialist individual contributor, will engage with all 3 line of defenses internally and regulator externally and assist PINB Head of Business Control to ensure the consistent and effective implementation of the risk and control strategy...

Job OverviewThis is a critical role within the HSBC organization, requiring an experienced professional to manage daily case handling effectively. The ideal candidate will be responsible for facilitating case issuance and resolving complex cases and special requests by collaborating with Planners, Field Managers, and Distribution management teams.

This role is responsible for daily case handling to facilitate case issuance and resolve complex cases by collaborating with Planners, Field Managers, and Distribution management team, ensuring sales quality and compliance.Key Responsibilities: Provide daily case handling services to support frontline teams in achieving business goals and creating a positive...

As a key member of the Business Control team, this position will engage with all three lines of defense internally and regulators externally to ensure the consistent and effective implementation of the risk and control strategy as set out in the HSBC Operational Risk Management Framework and other related Group and Local policies.This role will be mainly...

This role involves daily case handling to support frontline business goals and enhance production by working closely with Planners and Field Managers.Key Responsibilities:· Provide case handling services to support business goals and objectives.· Smooth the case management process in a cost-effective and timely manner.· Work with Planners and Field...

We are currently seeking an experienced professional to join our team. In this role, you will: ·This role will be mainly tasked to handle inbound customer calls of PINB Customer Service Hotline/ incoming emails in PINB customer service mailbox, and make outbound calls in different business scenarios. Providing services covering multiple areas,...

HSBC is seeking an experienced professional to fill the role of Operational Risk Specialist for North District. This position will be responsible for ensuring the consistent and effective implementation of the risk and control strategy as set out in the HSBC Operational Risk Management Framework.This individual contributor will engage with all 3 lines of...

Markets & Securities Services (MSS) Markets & Securities Services enables our corporate and institutional clients to access financial markets and liquidity, unlock investment opportunities, manage risk and transact seamlessly. We do this by bringing together financing solutions; sales, trading and distribution across multiple asset classes; research;...

Wealth and Personal Banking (WPB) Wealth and Personal Banking is our new global business combining Retail Banking and Wealth Management; and Global Private Banking, to become a global wealth manager with trillion in assets. Our dedicated colleagues serve millions of customers worldwide across the entire spectrum of private wealth, ranging from personal...

Global Private Banking (GPB) HSBC Global Private Banking provides personal relationship management including integrated banking, investment and wealth advisory services to high net worth clients and their families around the world. The business builds on the strength, heritage and prudent long-term strategy of the HSBC Group to search out and reveal new...

Global Private Banking (GPB) HSBC Private banking provides personal relationship management including integrated banking, investment and wealth advisory services to high net worth clients and their families around the world. The business builds on the strength, heritage and prudent long-term strategy of the HSBC Group to search out and reveal new...

Job Title: Distribution Risk Management ManagerThe Distribution Risk Management Manager role is responsible for ensuring that customer outcomes for product sales align with HSBC's internal standards and regulatory requirements.Key Responsibilities:Assess and manage distribution risks related to insurance sales, including regulatory tasks and risk...

Digital Business Services (DBS) HSBC Digital Business Services is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency. We combine global expertise and technology to help keep us thriving in the competition. We are currently seeking an experienced...

Wealth and Personal Banking (WPB) Wealth and Personal Banking is our new global business combining Retail Banking and Wealth Management; and Global Private Banking, to become a global wealth manager with trillion in assets. Our dedicated colleagues serve millions of customers worldwide across the entire spectrum of private wealth, ranging from personal...

Commercial Banking (CMB) HSBC Commercial Banking serves millions of small, medium-sized and middle-market enterprises, providing commercial customers with a full range of banking services including multi-currency business accounts, payments and cash management, wealth management and insurance, and global trade and receivables finance, as well as a...

Wealth and Personal Banking (WPB) Wealth and Personal Banking is our new global business combining Retail Banking and Wealth Management; and Global Private Banking, to become a global wealth manager with trillion in assets. Our dedicated colleagues serve millions of customers worldwide across the entire spectrum of private wealth, ranging from personal...

The Distribution Risk Management Manager role is a critical position within HSBC that focuses on ensuring the bank's distribution practices align with internal standards and regulatory requirements.This role sits at the forefront of the team responsible for delivering a high-quality and robust service to our clients.We are seeking an experienced professional...

Wealth and Personal Banking (WPB)HSBC Wealth and Personal Banking is a global business that combines Retail Banking and Wealth Management, Global Private Banking, to become a global wealth manager with trillions in assets.Our dedicated colleagues serve millions of customers worldwide across the entire spectrum of private wealth, ranging from personal banking...

About HSBCWealth and Personal Banking is a global business combining Retail Banking and Wealth Management, with assets of trillions. Our colleagues serve millions of customers worldwide.Job DescriptionTo assist the Division Manager in leading a customer development team to maximize productivity and contribute to business strategy.Closely monitor sales and...

Wealth and Personal Banking (WPB) At HSBC, we are transforming our business to become a global wealth manager with trillions in assets. Our dedicated colleagues serve millions of customers worldwide, providing products and services such as bank accounts, credit cards, personal loans, and mortgages, as well as asset management, insurance, wealth...