Service Engineer, OPH
4 weeks ago
Position Summary / 职位概况
Provides after-sales service support to customers on-site in the fields of installation, repair, and maintenance Zeiss products. Serves as technical troubleshooter and reports directly to Regional Service Manager.
Requirements / 要求
Education / 教育背景
Diploma in science and engineering
Experience /经验
Relevant working experience in development, technology, production or service of medical instrument field
4 years experience in engineering
2 years experience in related field is preferred
Other skills /其他技能
Logical thinking
Good Customer Sense
Excellent communication skills
English language skills: Proficient in writing and reading, CET-4
Fluent in Chinese
Use of computer software and data processing applications relevant to technical techniques
Main Tasks / 主要任务
Duties and responsibilities include but are not limited to:
- Support high quality after-sales service to satisfy customers 70%
Handle technical inquire and provide instruments installation, de-installation, maintanence, troubleshooting and repair
- Provide effective communication to customer and visiting VIP customers 20%
- Handling service quotation, service contract and collect service AR. 10%
- Perform other related duties and responsibilities as assigned
Your ZEISS Recruiting Team:
Jiayan Wu (吴佳艳), Xiaojun Yang (杨晓君)-
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