On-Site Support Administrative Specialist

3 months ago

Shunyi, China Raytheon Technologies Full time

Unspecified

- Daily Communication (written / verbal) communication with customers, China based Program Managers, and US Home Office
- Obtain and communicate fleet updates (Monthly Flight Hours and Aircraft in Service)
- Create orders in SAP and order parts from customer consigned inventory sites

- Troubleshoot problems with OSS parts orders (Incoming / Outgoing) with help of home office staff in the U.S. (includes troubleshooting of all system transactions, i.e. Work Order creation, creation of parts list, serial number & batch tracking)
- Manage Regular Cycle Count Activities
- Assistance / participation in Annual Program reviews with customer re. research and data presentations
- Responsible for shipment tracking and working with freight carriers (both international and domestic)
- Local IT infrastructure oversight (coordinate system maintenance and repairs with CSC, UTC Network Maintenance Center and UTC Telecommunications) (includes thin clients, laser printers and label printers) – requires nominal consumer-level IT skills
- Administrative support for visitors, etc.
- Manage office expenses (phone bill, etc.)
- Participation in telephone meetings with U.S.-based home office during non-standard hours
- Some limited/infrequent domestic travel (to U.S. or other OSS sites) may be required

Requirements:

Education 

Undergraduate degree in business, supply chain management, or other similar discipline

Experience / Qualifications

Demonstrated, proven capability to work independently without direct daily supervision Five years business experience in material management/supply chain preferred Aerospace industry familiarity preferred Mandarin/dialect and English fluency Office software skills (MS Outlook, MS Word, MS Excel) – functional capability

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