Chinese Restaurant Team Leader 中餐厅领班

7 months ago

Huang Pu Qu, China Hilton Full time
Chinese Restaurant Team Leader 中餐厅领班(

Job Number:

HOT09ZQZ)

Work Locations

:Waldorf Astoria Shanghai on the BundNo. 2 Zhong Shan Dong Yi Rd Huange PuShanghai200002

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. 

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

The Outlet Team Leader is concerned with the efficient and professional service of food and beverages within the restaurant, ensuring that the restaurant returns a budgeted profit through tight cost and stock control. This role directly supervises team members while ensuring that all guests receive optimum service in accordance with the standards, policies and procedures of Hilton. 

What will I be doing?

As the Outlet Team Leader, you will be responsible for performing the following tasks to the highest standards: 

• Confidently know the food and beverage menu contents and explain them in detail to guests. 

• Understand dietary requirements and offer appropriate suggestions. 

• Correctly label buffet dishes. 

• Keep buffet areas clean at all times. 

• Make suggestions on the menu that might suit guests of different nationalities. 

• Familiarize with menu items of all other outlets to recommend guests to other outlets. 

• Undertake steps to ensure that the cashiers’ desk is ready and set for service. 

• Check reservations with the Supervisor / Manager and confirm any large bookings for the next service period. 

• Ensure that everything is clean and tidy, ready for guests to enter the restaurant. 

• Assist bar attendants and kitchen staff where required and carry out any reasonable duties requested by the Supervisor / Manager. 

• Greet guests with smiles and offer assistance with coats, bags, etc., introducing yourself. 

• Escort guests to a table and ask if they would prefer a smoking or non-smoking table. 

• Greet all guests who walk past your outlet and offer them menus to view when appropriate. 

• Offer the newspapers to all breakfast guests and any single diners. 

• Ensure that all service procedures are carried out to the standards required. 

• Accommodate any guest request or offer appropriate alternatives. 

• Take personal responsibility for the service experience of all guests in your designated area. 

• Follow-up on any guest questions or queries immediately, and if you don’t have the answer, check with your Supervisor / Manager. 

• When passing by guest tables, check if they require service. 

• Smile and greet all guests as they enter and exit the restaurant, even if they are not designated to your section. 

• Make sure that all areas are cleaned and maintained in accordance with operating procedures. 

• Positively end the guests experience by checking on their satisfaction. 

• Assist with guests’ coats and bags as they leave, thanking all guests and wishing them a pleasant day. 

• Ensure that safe and healthy working practices are observed throughout the service. 

• Report any accidents / incidents to the Supervisor / Manager. 

• Ensure that the Food & Beverage mission is established and instilled in you and all team members. 

• Train new team members and trainees. 

• Carry out any other reasonable duties and responsibilities as assigned. 

• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice. 

What are we looking for? 

An Outlet Team Leader serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: 

• 2-4 years managerial position in a4 / 5-star category hotel. 

• Good English skills, both verbal and written to meet business needs. 

• Motivated and committed, approaching all tasks with enthusiasm and seize opportunities to learn new skills or knowledge in order to improve personal performance. 

• Flexible and responds quickly and positively to changing requirements including the performance of any tasks requested of you. 

• Maintain high team focus by showing cooperation and support to colleagues in the pursuit of team goals. 

• Strong leadership and training skills. 

• Outgoing personality and willing to work for long hours. 

What will it be like to work for Hilton? 

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all 

EOE/AA/Disabled/Veterans

Schedule

:Full-timeBrand:Waldorf Astoria Hotels & Resorts

Job

:Food and Beverage

  • ADD Restaurant Team Leader 西餐厅领班

    7 months ago

    Huang Pu Qu, China Hilton Full time

    ADD Restaurant Team Leader 西餐厅领班( Job Number: HOT09ZQX) Work Locations :Waldorf Astoria Shanghai on the BundNo. 2 Zhong Shan Dong Yi Rd Huange PuShanghai200002 With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional...

  • Chinese Restaurant Assistant Manager 中餐厅副经理

    7 months ago

    Huang Pu Qu, China Hilton Full time

    Chinese Restaurant Assistant Manager 中餐厅副经理( Job Number: HOT0A7QU) Work Locations :Waldorf Astoria Shanghai on the BundNo. 2 Zhong Shan Dong Yi Rd Huange PuShanghai200002 An Assistant Restaurant Manager oversees all Food and Beverage operations, including Restaurants, Bars, Café, Room Service, Conference and Banqueting and Kitchens to...

  • Lobby Lounge Team Leader 大堂吧领班

    7 months ago

    Huang Pu Qu, China Hilton Full time

    Lobby Lounge Team Leader 大堂吧领班( Job Number: HOT0AI8O) Work Locations :Waldorf Astoria Shanghai on the BundNo. 2 Zhong Shan Dong Yi Rd Huange PuShanghai200002 With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience,...

  • Outlet Supervisor 餐厅主管

    7 months ago

    Huang Pu Qu, China Hilton Full time

    Outlet Supervisor 餐厅主管( Job Number: HOT09SWQ) Work Locations :Waldorf Astoria Shanghai on the BundNo. 2 Zhong Shan Dong Yi Rd Huange PuShanghai200002 With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer...

  • Fine Dining Restaurant Chef de Cuisine 高级餐厅厨师长

    7 months ago

    Huang Pu Qu, China Hilton Full time

    Fine Dining Restaurant Chef de Cuisine 高级餐厅厨师长( Job Number: HOT09X4Q) Work Locations :Waldorf Astoria Shanghai on the BundNo. 2 Zhong Shan Dong Yi Rd Huange PuShanghai200002 With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an...

  • Outlet Supervisor 餐厅主管

    7 months ago

    Nan Kai Qu, China Hilton Full time

    Outlet Supervisor 餐厅主管( Job Number: HOT0AAX4) Work Locations :Conrad TianjinTianjin300000 With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a...

  • Assistant Outlet Manager中、西餐厅副经理

    5 months ago

    Nan Kai Qu, China Hilton Full time

    Assistant Outlet Manager中、西餐厅副经理( Job Number: HOT0ASK4) Work Locations :Conrad TianjinTianjin300000 With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with...

  • Outlet Attendant餐厅服务员

    7 months ago

    Nan Kai Qu, China Hilton Full time

    Outlet Attendant餐厅服务员( Job Number: HOT0AAXM) Work Locations :Conrad TianjinTianjin300000 With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a...

  • Assistant Outlet Manager餐厅副经理

    5 months ago

    Dong Cheng Qu, China Hilton Full time

    Assistant Outlet Manager餐厅副经理( Job Number: HOT0AGR9) Work Locations :Waldorf Astoria Beijing5-15 Jinyu HutonDongcheng DistrictBeijing100000 With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the...

  • Banquet Waiter/Waitress 宴会厅服务员

    7 months ago

    Huang Pu Qu, China Hilton Full time

    Banquet Waiter/Waitress 宴会厅服务员( Job Number: HOT0AI8N) Work Locations :Waldorf Astoria Shanghai on the BundNo. 2 Zhong Shan Dong Yi Rd Huange PuShanghai200002 A Waiter/ess (Server) is responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience while having extensive...

  • F&B Reservation Agent 餐饮预定文员

    7 months ago

    Huang Pu Qu, China Hilton Full time

    F&B Reservation Agent 餐饮预定文员( Job Number: HOT0AKIT) Work Locations :Waldorf Astoria Shanghai on the BundNo. 2 Zhong Shan Dong Yi Rd Huange PuShanghai200002 With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience,...

  • 餐饮总监 Director of Food

    5 months ago

    Huang Pu Qu, China Hilton Full time

    餐饮总监 Director of Food & Beverage( Job Number: HOT0ATIB) Work Locations :Conrad Shanghai789 East Nanjing RoadShanghai200001 With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions...

  • 值班经理 Duty Manager

    7 months ago

    Huang Pu Qu, China Hilton Full time

    值班经理 Duty Manager( Job Number: HOT09Y99) Work Locations :Conrad Shanghai789 East Nanjing RoadShanghai200001 With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with...

  • Duty Manager 值班经理

    7 months ago

    Huang Pu Qu, China Hilton Full time

    Duty Manager 值班经理( Job Number: HOT09ZXZ) Work Locations :Waldorf Astoria Shanghai on the BundNo. 2 Zhong Shan Dong Yi Rd Huange PuShanghai200002 With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the...

  • F&B Captain

    7 months ago

    Min Hang Qu, China AMAN Full time

    POSITION OVERVIEW This position is located at our property Amanjena Marrakech in Morocco. RESPONSIBILITIES To actively engage and excite the guests in all F&B areas, providing excellence of service, in adherance with luxury standards and Aman philosophy Ensure that you work to the best of your ability and set an example to other staff To notify...

  • Outlet Hostess领位

    7 months ago

    Nan Kai Qu, China Hilton Full time

    Outlet Hostess领位( Job Number: HOT0AANE) Work Locations :Conrad TianjinTianjin300000 With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they...

  • Future Leaders Program Associate

    6 months ago

    Huang Pu Qu, China 1215 GlaxoSmithKline (China) Investment Co Ltd Full time

    Posting Title: Medical Affairs – Future Leaders Programme, Shanghai China, 2024 Join the GSK Medical Affairs – Future Leaders Programme, Shanghai China, 2024: Help us get ahead of disease together. Education required: Medicine, Pharmacy, Bioscience, Chemical related degree. Clinical background highly preferred. Graduation by July 2024. ...

  • Senior Culinary Leader

    2 months ago

    Huang Pu Qu, China The Peninsula Shanghai Full time

    **Executive Sous Chef Opportunity at The Peninsula Shanghai**We are seeking a highly skilled and experienced Executive Sous Chef to join our team at The Peninsula Shanghai. As a senior leader in our kitchen, you will be responsible for coordinating and assisting the Executive Chef in leading the kitchen team and collaborating with other departments to...

  • Strategic Marketing Leader

    1 month ago

    Huang Pu Qu, China 1215 GlaxoSmithKline (China) Investment Co Ltd Full time

    Job DescriptionThe Strategic Marketing Leader will be responsible for developing and directing all aspects of the marketing strategy and tactics to create maximum value from the assigned product portfolio.Key Responsibilities:Achieve sales and market share targets within allocated budgets.Control marketing and promotional expenditures while leveraging...

  • “赫熠星”未来领导者项目-质量与供应链方向（天津）

    7 months ago

    Dong Li Qu, China Haleon Full time

    Haleon赫力昂天津中美史克工厂管培生招聘！ 项目亮点： 24个月的跨部门轮岗学习，资深经理带教指导，学长学姐陪伴助力 丰富的培训以及学习资源 完善的薪酬福利体系， 15天带薪年假 坐落东丽区成林道，天津市六区班车，免费食堂餐食 一、关于我们 ...