Account Specialist, Client Development, China Technology Sector

1 month ago

Shanghai, China Circana Full time

Let’s be unstoppable together

Circana (formerly IRI and NPD) is the leading advisor on the complexity of consumer behavior. Through unparalleled technology, advanced analytics, cross-industry data, and deep expertise, we provide clarity that helps almost , of the world’s leading brands and retailers take action and unlock business growth. We understand more about the complete consumer, the complete store, and the complete wallet so our clients can go beyond the data to apply insights, ignite innovation, meet consumer demand, and outpace the competition.

At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. We have a global commitment to diversity,equity,and inclusion as we believe in the undeniable strength that diversity brings to our business, employees, clients, and communities (with us you can always bring your full self to work). Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together. Learn more at

What will you be doing?

The Account Specialist manages the company's relationships with clients – including in-depth analysis, presentations to senior management, and contract renewal negotiations. The Account Specialist also understands the clients' businesses through a macro perspective, and proactively identifies opportunities to apply the company research to key issues. The Account Specialist will be managing the existing clients in China including Taiwan, for the US, Canada, and Mexico market information.

Job Responsibilities

Servicing and developing all Technology clients, including developing detailed client plans for assigned accounts; understanding the client’s organization, internal objectives and business issues; and recognizing data inconsistencies and analytic possibilities for the Technology industry; and preparing and presenting sales, training, and data presentations to clients. Establishing and managing client relationships with existing clients in China, including Taiwan Fulfilling internal financial and administrative requirements for budgets and forecasts Ensuring overall client satisfaction with service, data application and deliverables by managing client relationships to build a reputation for excellent service and generate repeat business Evaluating how the company’s products and services can address client’s key business issues by working with the client contact, senior management, and appropriate internal teams to develop or market products to address these issues Expanding the client base to include a broader mix of end users at accounts through the effective demonstration of how the company data can help them accomplish their goals Developing incremental business within each account, including creating sales goals and retention plans for each account and negotiating contract agreements Uncovering new product development opportunities by identifying and addressing client needs and maintaining role as internal liaison with operations and technology product team Growing revenue of the accounts as well as identifying new business opportunities within the given budget structure Collaborate with the US-based account teams and internal stakeholders to best fulfill the client/company’s needs.

Requirements

years+ experience in a client facing role with a consumer electronics industry, market research firm, or equivalent is preferred Solid presentation skills Ability to build and maintain close relationships with key influencers and decision makers Competent in entire selling process Experience in using all MS Office products (Strong Excel, PowerPoint, Word) BA/BS or equivalent Excellent English and Chinese both in writing and oral communications

Circana Behaviors

As well as the technical skills, experience and attributes that are required for the role, our shared behaviors sit at the core of our organization. Therefore, we always look for people who can continuously champion these behaviors throughout the business within their day-to-day role:

Stay Curious: Being hungry to learn and grow, always asking the big questions Seek Clarity: Embracing complexity to create clarity and inspire action Own the Outcome: Being accountable for decisions and taking ownership of our choices Center on the Client: Relentlessly adding value for our customers Be a Challenger: Never complacent, always striving for continuous improvement Champion Inclusivity: Fostering trust in relationships engaging with empathy, respect and integrity Commit to each other: Contributing to making Circana a great place to work for everyone

Location

This position will be based in China.

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