Executive Assistant
Found in: beBee S CN - 3 weeks ago
MAIN PURPOSE OF ROLE
Summarize the main purpose of the role.
Use independent judgment to provide timely and effective administrative support to a sales team, unit, or department.
MAIN RESPONSIBILITIES
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Process sales and invoices so that customer orders are dispatched, invoiced, and paid accurately and on time.
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Draft more complex sales documentation, proposals, reports, and correspondence such as sales contracts and maintenance agreements.
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Make more complex calculations to accurately compile and report statistics.
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Perform background research on customer accounts, prospects, competitors, and industry trends to support the sales teamâs activities.
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Answer more complex, difficult, or escalated internal and customer enquires on product availability, prices, delivery times, and the status of orders so that enquiries are dealt with promptly and accurately.
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Communicate with staff from other areas in the organisation, such as production, warehouse, transport, or distribution, to confirm the status of orders and resolve customer complaints.
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Use databases or other computerized systems to maintain up-to-date customer records, to track the status of orders and deliveries, to maintain sales commission and expense records, and to generate sales reports and statistics.
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QUALIFICATIONS
Education
Education Level
Major/Field of Study
Or
Education Level
High School Diploma / GED
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Experience/Background
Experience
Experience Details
Minimum 1 year
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