Executive Assistant

Found in: beBee S CN - 3 weeks ago


Shanghai, China Abbott Laboratories Full time

MAIN PURPOSE OF ROLE

Summarize the main purpose of the role.

Use independent judgment to provide timely and effective administrative support to a sales team, unit, or department.

MAIN RESPONSIBILITIES

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Process sales and invoices so that customer orders are dispatched, invoiced, and paid accurately and on time.

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Draft more complex sales documentation, proposals, reports, and correspondence such as sales contracts and maintenance agreements.

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Make more complex calculations to accurately compile and report statistics.

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Perform background research on customer accounts, prospects, competitors, and industry trends to support the sales teamâs activities.

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Answer more complex, difficult, or escalated internal and customer enquires on product availability, prices, delivery times, and the status of orders so that enquiries are dealt with promptly and accurately.

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Communicate with staff from other areas in the organisation, such as production, warehouse, transport, or distribution, to confirm the status of orders and resolve customer complaints.

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Use databases or other computerized systems to maintain up-to-date customer records, to track the status of orders and deliveries, to maintain sales commission and expense records, and to generate sales reports and statistics.

 

QUALIFICATIONS

Education

Education Level

Major/Field of Study

Or

Education Level

High School Diploma / GED

 

â

 

Experience/Background

Experience

Experience Details

Minimum 1 year


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