Continental Cooperation Portal Support

1 month ago

Yang Pu Qu, China Continental Full time

Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent and affordable solutions for vehicles, machines, traffic and transportation. In 2021, Continental generated sales of €33.8 billion and currently employs more than 190,000 people in 58 countries and markets. On October 8, 2021, the company celebrated its 150th anniversary. With its premium portfolio in the car, truck, bus, two-wheel and specialty tire segment, the Tires group sector stands for innovative solutions in tire technology. Intelligent products and services related to tires and the promotion of sustainability complete the product portfolio. For specialist dealers and fleet management, Tires offers digital tire monitoring and tire management systems, in addition to other services, with the aim of keeping fleets mobile and increasing their efficiency. With its tires, Continental makes a significant contribution to safe, efficient and environmentally friendly mobility.

This position is responsible for ensuring the availability and continuity of the Continental Cooperation Portal. The Continental Cooperation Portal is a platform used for multi-party software development and Integration. This position is the initial contact point for all users of the portal, internal and external. The incoming issues must be documented and if possible, resolved. If quick resolution is possible then the issue should be forwarded on to the development team for deeper analysis and resolution. This position is responsible for fulfilling the defined KPI’s of the service. This is a 1st and 2nd level support position. User documentation, Knowledge Base Articles and How to’s should be created and maintained. Regular feedback meetings with the development team to identify reoccurring issues or improvement potential. System performance monitoring and feedback on user experience.

Skills required:

1-Understanding and experience of ITIL processes and tools

2-Experience in a support role

3-Generic user management and role concepts

4-Software development tools such as Jira, Confluence, Artifactory, Jenkins, Github, Grafana etc…

5-MS- Windows, Linux, Microsoft office

6-Excellent English written and spoken.

7-Good communication skills, experience in writing documentation for different purposes (ex. Users, admins, etc.),

8-Basic programming skills

Ready to drive with Continental? Take the first step and fill in the online application.

  • Continental Cooperation Portal Developer

    1 month ago

    Yang Pu Qu, China Continental Full time

    Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent and affordable solutions for vehicles, machines, traffic and transportation. In 2021, Continental generated sales of €33.8 billion and currently employs more...

  • Continental Cooperation Portal Developer

    1 month ago

    Yang Pu Qu, China Continental Full time

    Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent and affordable solutions for vehicles, machines, traffic and transportation. In 2021, Continental generated sales of €33.8 billion and currently employs more...

  • Continental Cooperation Portal Service Owner

    2 months ago

    Yang Pu Qu, China Continental Full time

    Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent and affordable solutions for vehicles, machines, traffic and transportation. In 2021, Continental generated sales of €33.8 billion and currently employs more...

  • Cooperation Portal Support

    1 month ago

    Yang Pu Qu, China Continental Full time

    Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent and affordable solutions for vehicles, machines, traffic and transportation. In 2021, Continental generated sales of €33.8 billion and currently employs more...

  • Continental Cooperation Portal Project Manager

    1 month ago

    Yang Pu Qu, China Continental Full time

    Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent and affordable solutions for vehicles, machines, traffic and transportation. In 2021, Continental generated sales of €33.8 billion and currently employs more...

  • Continental Cooperation Portal Product Owner China

    1 month ago

    Yang Pu Qu, China Continental Full time

    Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent and affordable solutions for vehicles, machines, traffic and transportation. In 2021, Continental generated sales of €33.8 billion and currently employs more...

  • Cooperation Portal Developer

    1 month ago

    Yang Pu Qu, China Continental Full time

    Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent and affordable solutions for vehicles, machines, traffic and transportation. In 2021, Continental generated sales of €33.8 billion and currently employs more...

  • Cooperation Portal Project Manager

    1 month ago

    Yang Pu Qu, China Continental Full time

    Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent and affordable solutions for vehicles, machines, traffic and transportation. In 2021, Continental generated sales of €33.8 billion and currently employs more...

  • Cooperation Portal Architect China

    2 months ago

    Yang Pu Qu, China Continental Full time

    Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent and affordable solutions for vehicles, machines, traffic and transportation. In 2021, Continental generated sales of €33.8 billion and currently employs more...

  • Cooperation Portal Product Owner China

    1 month ago

    Yang Pu Qu, China Continental Full time

    Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent and affordable solutions for vehicles, machines, traffic and transportation. In 2021, Continental generated sales of €33.8 billion and currently employs more...

  • CN_Retail Consultant_Beijing

    2 months ago

    Yang Pu Qu, China Continental Full time

    Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent and affordable solutions for vehicles, machines, traffic and transportation. In 2021, Continental generated sales of €33.8 billion and currently employs more...

  • QKAM Intern

    3 months ago

    Yang Pu Qu, China Continental Full time

    Continental entwickelt wegweisende Technologien und Dienste für die nachhaltige und vernetzte Mobilität der Menschen und ihrer Güter. Das 1871 gegründete Technologieunternehmen bietet sichere, effiziente, intelligente und erschwingliche Lösungen für Fahrzeuge, Maschinen, Verkehr und Transport. Continental erzielte 2023 einen Umsatz von 41,4 Milliarden...

  • Intern for NPM Asia Team

    4 weeks ago

    Yang Pu Qu, China Continental Full time

    Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent and affordable solutions for vehicles, machines, traffic and transportation. In 2021, Continental generated sales of €33.8 billion and currently employs more...

  • Intern for NPM Asia Team

    4 weeks ago

    Yang Pu Qu, China Continental Full time

    Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent and affordable solutions for vehicles, machines, traffic and transportation. In 2021, Continental generated sales of €33.8 billion and currently employs more...

  • Tax manager

    2 months ago

    Yang Pu Qu, China Continental Full time

    Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent and affordable solutions for vehicles, machines, traffic and transportation. In 2022, Continental generated sales of €39.4 billion and currently employs...

  • Head of Customer Engagement Operations

    6 days ago

    Huang Pu Qu, China 1215 GlaxoSmithKline (China) Investment Co Ltd Full time

    Primary Purpose of Job (Job Summary) The Customer Operations Excellence team in China is being established to deliver centralized administration necessary for healthcare professional (HCP) and external expert (EE) engagement. The role of the Customer Operations Excellence Leader encompasses the facilitation of HCP Engagement Processes, which include: ...

  • Leader of Customer Operations Excellence

    6 days ago

    Huang Pu Qu, China 1215 GlaxoSmithKline (China) Investment Co Ltd Full time

    Primary Purpose of Job (Job Summary) The Customer Operations Excellence team in China is being established to provide centralized administration essential for healthcare professional (HCP) and external expert (EE) engagement, facilitating the execution of external engagement initiatives. The leader of Customer Operations Excellence is accountable for...

  • Customer Operation Excellence Leader

    4 months ago

    Huang Pu Qu, China 1215 GlaxoSmithKline (China) Investment Co Ltd Full time

    Primary Purpose of Job (Job Summary) 主要工作目标（岗位简介） The China Customer Operation excellence is being set up with the objective to provide centralized administration required for HCP / EE engagement in China, supporting the delivery of external engagement program. The Customer Operation Excellence lead has responsibility for...

  • Overseas Sales Director

    4 weeks ago

    Huang Pu Qu, China Informa Markets Full time

    Job DescriptionDevelop and implement the sales strategy for the company’s indirect sales channels worldwide, except of China, with the aim of optimizing international sales cooperation to maximize sales opportunity.  Prepare comprehensive sales plans for new launches, providing effective support to the sales team through market research, sales data...

  • Overseas Sales Director

    4 weeks ago

    Huang Pu Qu, China Informa PLC Full time

    Job Description Develop and implement the sales strategy for the company’s indirect sales channels worldwide, except of China, with the aim of optimizing international sales cooperation to maximize sales opportunity. Prepare comprehensive sales plans for new launches, providing effective support to the sales team through market research, sales data...