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Product specialist

3 months ago

Shanghai, China Alfa Laval Full time

Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water and shipping.

As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too..


Who you are:

  • PureBallast is an innovative Ballast Water Treatment System preventing the spread of invasive species to local marine environments. Alfa Laval has a century-long relationship with the maritime industry and the customers include shipyards, industry subcontractors, ship-owners and operators.  
  • PureBallast, originally developed by Alfa Laval and Wallenius Water, was launched in 2006. Since then more than 1700 systems have been sold and around 1000 commissioned. PureBallast is the market leader in a growing global market.
  • As a Product Specialist, you will give specialized technical support in PureBallast, during sales, engineering and commissioning for sales companies, customers and partners in Asia. As Product Specialist, you will also assist in trainings to increase the knowledge and competence of PureBallast within the organization and at customers.

About the job:

  • Specialized product & application support to sales & service organisation in the region*
  • Support in customer dialogues for engineering design & installation on-board ships
  • Technical support during commissioning & fault finding
  • Act as trainer in internal & external training
  • Assist on-board ships with specialized technical support during field test, system testing and commissioning.
  • *Region = North East Asia and South-East Asia & Oceania clusters


What you know:

Knowledge: 

  • High technical knowledge and understanding 
  • (preferably minimum Bachelor degree in engineering)
  • Installation and design of equipment, piping and systems on-board ships
  • Operation of equipment, piping and systems on-board ships
  • Automation and electrical installations on-board ships (preferred)
  • Ballast Water Treatment System (preferred)

Skills: 

  • Very good written and spoken English (required)
  • Other Asian languages are a merit
  • Experience from working in European company and global organizations
  • Practical working experience with technical equipment on-board ships
  • At least 5 years’ experience from marine industry
  • Read and understand installation drawings and technical documentation
  • Cross-cultural awareness and motivation to adapt

Attitude: 

  • Problem solver 
  • Take initiatives 
  • Work in team as well as working independently 
  • Good communication with persons on different levels
  • Good in building and maintaining relationships
  • Detail-oriented and structured approach
  • Ability to remain calm and maintain a stable performance under pressure
  • Customer-orientation and a strong business mind-set

Motivation: 

  • Is driven by delivering good support within field of expertise and by ensuring Alfa Laval´s long-term profitability. Want to learn and like challenges.