Guest Experience

We are looking for someone who: Takes pride in being a hotelier Loves interacting with guests and customers Communicates and writes with fluency in English and German or French due to service needs for oversea guests and Local guests. Enjoys crafting creative and best-fit solutions Preferably has relevant experience with an international 5*...

Job Number Job Category Food and Beverage & CulinaryLocation The St. Regis Shanghai Jingan, 1008 Beijing West Road, Shanghai, Shanghai, China VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYServe food courses and alcoholic beverages to guests. Set tables according to type of event and service...

Guest Service Center Manager - Alilaa Shanghai Alila Alila Shanghai CN - 31 - ShanghaiGuest Service OperationsDepartment Head/ManagerFull-timeReq ID: SHA003513 Summary You will be responsible to assist with the efficient running of the department in line with Hyatt Hotels Corporation's Corporate Strategic Priorities, whilst meeting employee, guest...

Job Number 24074904Job Category Food and Beverage & CulinaryLocation The St. Regis Shanghai Jingan, 1008 Beijing West Road, Shanghai, Shanghai, China VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYServe food courses and alcoholic beverages to guests. Set tables according to type of event and service...

As a global leading Destination Management Company (DMC) and 52 successful years on the market we are proud to provide highest quality of service to all of our clients. We give to you and your passengers an unforgettable experience of rich culture meeting modern vision and imagination. Rida International Travel & Tourism is a fast growing company with Head...

DescriptionWith thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the...

JOB SUMMARY Assists in successfully planning, developing, implementing, and evaluating of the quality of property’s rooms. The position ensures Rooms Operations meet the brand’s standards and targets customer needs. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Ensures that...

DescriptionA Housekeeping Office Coordinator is responsible for managing the housekeeping office to deliver an excellent Guest and Member experience while receiving all incoming calls and managing guest requests. What will I be doing?As a Housekeeping Office Coordinator, you are responsible for managing the housekeeping office to deliver an excellent Guest...

Job Number 24039386Job Category Rooms & Guest Services OperationsLocation Sheraton Grand Shanghai Pudong Hotel & Residences, No. 38 Pujian Road, Shanghai, Shanghai, China VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYAnswer, record, and process all guest requests, questions, or concerns via...

DescriptionWith thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the...

DescriptionWith thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the...

A Housekeeping Office Coordinator is responsible for managing the housekeeping office to deliver an excellent Guest and Member experience while receiving all incoming calls and managing guest requests. What will I be doing?As a Housekeeping Office Coordinator, you are responsible for managing the housekeeping office to deliver an excellent Guest and Member...

Job Number 24074888Job Category Rooms & Guest Services OperationsLocation Courtyard Shanghai Central, 338 Heng Feng Road, Shanghai, Shanghai, China VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYProcess all guest check-ins by confirming reservations, assigning room, and issuing and activating room...

Job Number Job Category Rooms & Guest Services OperationsLocation Courtyard Shanghai Central, 338 Heng Feng Road, Shanghai, Shanghai, China VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYProcess all guest check-ins by confirming reservations, assigning room, and issuing and activating room key....

Job Number 24070549Job Category Sales & MarketingLocation Courtyard Shanghai Xujiahui, 100 HongQiao Road, Shanghai, Shanghai, China VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYContact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest...

Job Number 24057683 Job Category Rooms & Guest Services Operations Location Four Points by Sheraton Shanghai Fengjing, No. 1199 Fengmei Road, Jinshan District, Shanghai, Shanghai, China Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Process all guest check-ins by confirming...

Job Number Job Category Sales & MarketingLocation Courtyard Shanghai Xujiahui, 100 HongQiao Road, Shanghai, Shanghai, China VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYContact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls,...

A Front Desk Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities.What will I be doing?As a Front Desk Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A Front Desk...

Job Number 24061259Job Category Housekeeping & LaundryLocation Courtyard Shanghai Xujiahui, 100 HongQiao Road, Shanghai, Shanghai, China VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYRespond promptly to requests from guests and other departments. Fill cart with supplies and transport cart to...

Job Number 24061259Job Category Housekeeping & LaundryLocation Courtyard Shanghai Xujiahui, 100 HongQiao Road, Shanghai, Shanghai, China VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYRespond promptly to requests from guests and other departments. Fill cart with supplies and transport cart to...