礼宾部主管 Concierge Supervisor

Found in: beBee S CN - 1 month ago

Beijing, China Hilton Beijing Wangfujing Full time
Description

A Concierge Supervisor serves as a key point of contact for Guests and VIP Guests throughout their stay at the hotel, providing information about the hotel and the local vicinity.

What will I be doing?

A Concierge Supervisor will serve as a key point of contact for Guests and VIP Guests throughout their stay at the hotel, providing information about the hotel and the local vicinity. A Concierge Supervisor is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:

Serve as a key point of contact for Guests and efficiently respond to Guest enquiries Provide information, advice and booking services for a wide variety of Guest enquiries, including city tours, theatre tickets, restaurants, doctors, flight bookings, among others Process and deliver messages for Guests Deliver and safely storage Guest luggage Stay current with all hotel services as well as daily VIP requests and special events Ensure orderliness and safety guidelines around the lobby and front door areas Provide support to Management as required, in cases of emergency Project a professional manner with an emphasis on hospitality and Guest service Maintain a clean, healthy, and safety working area Act in accordance with policies and procedures when working with front of house equipment and property management systems Requirements

What are we looking for?

Concierge Supervisors serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

Positive attitude and good communication skills Commitment to delivering a high level of customer service Excellent grooming standards Flexibility to respond to a variety of different work situations Ability to work on your own and as part of a team Knowledge of the local area

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

Previous experience working as Concierge Supervisor in a hotel environment

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all

Source: Hospitality Online

  • 前台主管/Front Desk Supervisor

    Found in: beBee S CN - 2 weeks ago

    Beijing Capital Inter, China Hilton Beijing Capital Airport Full time

    Description职位陈述监管由礼宾部员工提供的服务，保证礼宾部的顺利运作。我的具体职责是什么？作为礼宾部主管，您将应以最高标准完成以下任务:执行与行李有关的工作程序，在礼宾司不在岗时，代行其职责并确保礼宾部员工在工作中遵守工作程序。 协助礼宾司根据需...

  • 西餐厅主管 Vasco's Supervisor

    Found in: beBee S CN - 1 week ago

    Beijing, China Hilton Beijing Wangfujing Full time

    Description Position Statement /What will I be doing? Position Summary (bullet points) 职位陈述/我的具体职责是什么? 职位概述(要点) The Vasco’s Supervisor is concerned with the efficient and professional service of food and beverages within the restaurant, ensuring that the restaurant returns a budgeted profit through tight cost and...

  • 西餐厅主管 Vasco's Supervisor

    Found in: beBee jobs CN - 2 weeks ago

    Beijing, Beijing, China Hilton Beijing Wangfujing Full time

    Position Statement /What will I be doing? Position Summary (bullet points) 职位陈述/我的具体职责是什么? 职位概述(要点) The Vasco's Supervisor is concerned with the efficient and professional service of food and beverages within the restaurant, ensuring that the restaurant returns a budgeted profit through tight cost and stock control. This...

  • RTM Supervisor/ RTM主管

    Found in: Talent CN S2 - 7 days ago

    Beijing, China Unilever Full time

    岗位职责概述 基于全国指引，区域RTM建设 和路雪拓展城市建设及发展 区域客户管理及能力提升 区域人员绩效管理及提升 数字化销售发展推动及工作执行 建议必 备要求 学历：本科及以上 年龄：≤35岁 ...

  • 楼层主管 Floor Supervisor

    Found in: beBee S CN - 2 weeks ago

    Beijing, China Hilton Beijing Wangfujing Full time

    DescriptionA Floor Supervisor is responsible for supervising room attendants to deliver an excellent Guest and Member experience while monitoring housekeeping standards and assisting the Head Housekeeper.What will I be doing?As a Floor Supervisor, you are responsible for supervising room attendants to deliver an excellent Guest and Member experience. A Floor...

  • 楼层主管 Floor Supervisor

    Found in: beBee jobs CN - 7 days ago

    Beijing, Beijing, China Hilton Beijing Wangfujing Full time

    A Floor Supervisor is responsible for supervising room attendants to deliver an excellent Guest and Member experience while monitoring housekeeping standards and assisting the Head Housekeeper.What will I be doing?As a Floor Supervisor, you are responsible for supervising room attendants to deliver an excellent Guest and Member experience. A Floor Supervisor...

  • Engineering Supervisor 工程主管

    Found in: Talent CN S2 - 7 days ago

    Beijing, China The Ritz-Carlton Full time

    POSITION SUMMARY Install, maintain, perform preventative maintenance on, and recommend replacement of tools, appliances, and equipment. Calibrate all controls, gauges, meters, etc. Identify, locate, and operate all shut-off valves. Order, mark, and stock parts and supplies as needed. Maintain inventory and purchase orders log. Inspect tools, equipment, or...

  • Supervisor主管 - 北京SKP配饰精品店

    Found in: beBee S CN - 1 week ago

    Beijing, China Burberry Full time

    INTRODUCTIONFounded in 1856 by Thomas Burberry, Burberry is a global luxury brand with a distinctly British attitude. We are a global business with an extensive network of both owned and franchised stores across EMEIA, Asia Pacific and Americas. We are digital pioneers, and innovative technology underpins every aspect of our business, from product design to...

  • Supervisor主管 - 北京SKP配饰精品店

    Found in: beBee jobs CN - 2 weeks ago

    Beijing, Beijing, China Burberry Full time

    INTRODUCTIONFounded in 1856 by Thomas Burberry, Burberry is a global luxury brand with a distinctly British attitude. We are a global business with an extensive network of both owned and franchised stores across EMEIA, Asia Pacific and Americas. We are digital pioneers, and innovative technology underpins every aspect of our business, from product design to...

  • Public Area Supervisor公共区域主管

    Found in: beBee S CN - 4 weeks ago

    Beijing, China Waldorf Astoria Beijing Full time

    DescriptionWith thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the...

  • 客房协调员 Housekeeping Coordinator

    Found in: beBee S CN - 2 weeks ago

    Beijing, China Hilton Beijing Wangfujing Full time

    DescriptionPosition Statement /What will I be doing? Position Summary (bullet points) 职位陈述/我的具体职责是什么? 职位概述(要点) Responsible for coordinating the daily activities in the Housekeeping office and assist in the communications between the different Housekeeping areas and with other...

  • 客房协调员 Housekeeping Coordinator

    Found in: beBee jobs CN - 7 days ago

    Beijing, Beijing, China Hilton Beijing Wangfujing Full time

    Position Statement /What will I be doing? Position Summary (bullet points) 职位陈述/我的具体职责是什么? 职位概述(要点) Responsible for coordinating the daily activities in the Housekeeping office and assist in the communications between the different Housekeeping areas and with other...

  • 餐厅主管 - Doubletree by Hilton Beijing Badaling

    Found in: beBee S CN - 4 weeks ago

    Beijing, China DoubleTree by Hilton Hotel Beijing Full time

    DescriptionWith thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the...

  • 值班工程师 Duty Engineer

    Found in: beBee jobs CN - 7 days ago

    Beijing, Beijing, China Hilton Full time

    Position Statement 职位陈述Manage the maintenance and repair of the hotel buildings, grounds and contents in a cost-effective manner and ensure the efficient and safe operation of all plant and equipment. This position is concerned with assisting in the supervision of all repair and maintenance and new installations. Ensuring the safety operation in the...

  • Sales Support

    Found in: Talent CN S2 - 7 days ago

    Beijing, China TÜV Rheinland Full time

    Job Description s: 1. Maintain good relations with existing clients ， contract renewal, and project handing and follow up; 已有客户的维护，合同签署和项目跟进； 2. Acquire new service needs and develop new orders via existing client pool. 已有客户新机会的挖掘、销售和签单； 3. Create quotation contract and...

  • Key Account Supervisor-OOH/重点客户主管-户外渠道

    Found in: Talent CN S2 - 7 days ago

    Beijing, China Unilever Full time

    工作职责：  OOH Key Account Relationship and Account Management Build and maintain strategic relationship with identified key customers Develop and maintain relationships with key stakeholders in each account to ensure smooth execution of all activities across all outlets. Meet with key stakeholders in line with the contact strategy Develop a...

  • 内分泌医药代表-北京

    Found in: Talent CN S2 - 7 days ago

    Beijing, China Bayer Full time

    At Bayer we’re visionaries, driven to solve the world’s toughest challenges and striving for a world where ,Health for all, Hunger for none’ is no longer a dream, but a real possibility. We’re doing it with energy, curiosity and sheer dedication, always learning from unique perspectives of those around us, expanding our thinking, growing our...

  • 内分泌医药代表-北京东城

    Found in: Talent CN S2 - 7 days ago

    Beijing, China Bayer Full time

    At Bayer we’re visionaries, driven to solve the world’s toughest challenges and striving for a world where ,Health for all, Hunger for none’ is no longer a dream, but a real possibility. We’re doing it with energy, curiosity and sheer dedication, always learning from unique perspectives of those around us, expanding our thinking, growing our...

  • Medical Representative

    Found in: Talent CN S2 - 7 days ago

    Beijing, China Bayer Full time

    At Bayer we’re visionaries, driven to solve the world’s toughest challenges and striving for a world where ,Health for all, Hunger for none’ is no longer a dream, but a real possibility. We’re doing it with energy, curiosity and sheer dedication, always learning from unique perspectives of those around us, expanding our thinking, growing our...

  • Medical Specialist

    Found in: Talent CN S2 - 2 weeks ago

    Beijing, China Bayer Full time

    At Bayer we’re visionaries, driven to solve the world’s toughest challenges and striving for a world where ,Health for all, Hunger for none’ is no longer a dream, but a real possibility. We’re doing it with energy, curiosity and sheer dedication, always learning from unique perspectives of those around us, expanding our thinking, growing our...