Technical Support Engineer

2 weeks ago

Shanghai, Shanghai, China Eaton Corporation Full time

What you'll do:

This position belongs to a part of global sales and marketing team, responsible for profitable growth of Industry Filtration product lines globally and Secondary product lines regionally on APAC level.

A. Supports sales team per company strategic direction and support growth effort in high profit opportunities for target filtration product lines and market segments. Support APAC sales team to execute a sales growth strategy with objective to gain market share against competition on technical aspect

B. Prepare Industry filtration products or solutions technical proposals including technical agreements and profitable pricing for different industry such as Chemistry, oil and gas, painting/coating, pulp and paper, water, food and beverage, pharmaceutical per customer requirements to sales team (Work closed with APAC,NAFTA or EMEA technical team).

C. Develop standard sales support tools for select product lines to improve sales team competencies and productivity. Review and maintain standard product price book annually to align with regional market situation as well as company profit plan;

D. Develop and provide filtration product /application training to sales, distributors and other internal teams; visit customer together with sales to help on technical discussion and new application development occasionally;

E. Provide site service including operation, installation, commissioning, maintenance or trouble shooting to related customers occasionally; Cooperate closely with company global technical support team to maintain good service quality to the customers.

F. All other activities as identified by management

Qualifications:

Bachelor's Degree in mechanical or electromechanical engineering preferred.

35 years' experience in technical support engineer /Application engineer / field service engineer/ product engineer /industrial engineering.

Skills:

Filtration products experience is a plus or fluids/ processing engineering related experience

Electrical/Automation knowledge experience especially on PLC is a stronger plus

Good English capabilities in both oral and written.

Tech Savvy, Drives results, builds networks, being authentic, self-motivated, quick learner, situational adaptability


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