IT Operation Manager, Fintech

2 weeks ago

Shanghai, Shanghai, China HSBC Full time

We are looking for an experienced **IT Operations Manager** to become part of our team. If you have over 5 years of background in internet operations and a profound comprehension of operation processes and key stages, you might be the perfect fit.

In this position, your responsibilities will include:

  • Familiarity with business operation data model and essential metrics.
  • Knowledge of IT management best practices.
  • Understanding of data analytics and tracking systems.
  • Management of IT/Business process mechanisms.
  • Collaboration with different departments to ensure IT systems are in line with business objectives.
  • Ensuring data handling aligns with legal and company guidelines.
  • Monitoring operational expenses and conducting financial forecasts for the short and long term.
  • Owning and supervising the overall user operation system.

To excel in this role, you should meet the following criteria:

  • Hold a Bachelor's degree.
  • Have a minimum of 5 years of experience in platform operations or user operations.
  • Demonstrated experience in establishing user operation capabilities from the ground up.
  • A proven track record in project management and leading teams.
  • A robust understanding of IT system security.
  • Strong problem-solving and analytical skills.
  • Exceptional organizational and leadership qualities.
  • Excellent communication skills.
  • Solid grasp of data analysis, budgeting, and business operations.

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