Connectivity Lead, Enablement China

2 weeks ago


Shanghai, Shanghai, China HSBC Full time

Some careers have more impact than others.

If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be.

HSBC is one of the world's largest banking and financial services organisations. Our global businesses serve around 40 million customers worldwide through a network that covers 63 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Connectivity Lead, Enablement China

Key accountabilities will include:


•Ownership of key business and technology stakeholder relationships to transform and mature its operation efficiency and service quality.


•Accountable for Service Availability and the ownership of standards, controls, as well as continuous service performance improvement.


•Accountable for meeting the requirement from China Regulator, working closely with wider Enablement team and key stakeholders to make sure the services are compliant.


•Vendor and carrier management.

Requirements


•Strong depth and breadth of technology knowledge, with direct experience providing operational support across Telecommunications Services/Connectivity is preferred


•Stakeholder management skills with a focus on building consultative relationships, and collaborating directly with a variety of customers and colleagues at all levels of seniority (service owners, vendors, business customer, compliance, regulator etc.)


•Exceptional interpersonal and leadership skills, including Country and Regional CIOs


•Proven ability to articulate complex issues concisely, suitable for all levels across the HSBC group

Requirements


•Degree level education or equivalent


•Management level experience of 10+ years


•Mandarin/Cantonese is required


•Flexible and adaptable to changing activities, schedules and work loads


•Ability to simultaneously coordinate and complete multiple projects through an organized and process oriented approach

HSBCLL/GZ*

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.


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