Director, Application Development – Web

2 weeks ago


Shanghai, Shanghai, China Marriott International Full time
JOB SUMMARY:
  • Lead & Oversees day to day application development projects and engineering while leading continuous improvement on process definition and compliance. Directly manages software engineers, project managers and vendors. Delivers on commitments to discipline partners and collaborates with architects, global teams on major digital initiatives across multiple channels. Functions as the technical decision-maker and problem solver to deliver projects on time and on budget. Promotes project quality and manages the application development team to promote satisfaction with all technology teams and business partners by following standard application development tools and processes. Manages continuous improvement program to improve quality, consistency, and stakeholder's satisfaction. Collaborate with Global Teams like Digital, Engineering, Architecture, Infrastructure & Security Teams for Technology Modernization & Platforms Sustainability. Work with the Distributed Teams to Drive Operational Readiness, Release Management, Cutover Planning for Product Releases. Work with Global & Local teams to Establish the necessary building blocks & Support Digital & Technology transformation.
CANDIDATE PROFILEEducation and Experience
  • 10+ years of application development leadership experience including: Proven management experience in strategic planning and budgeting within one or more business groups Demonstrated success leading medium- to large-scale initiatives/Technology Digital transformations. Proven management experience in strategic planning and budgeting within one or more business groups Experience with and knowledge of IT outsourcing activities in a managed service environment. Proven management experience in application development across waterfall and agile environments. Strong verbal and written communication skills with the ability to articulate complex technical ideas in easy-to-understand business terms. Ability to accomplish results through others, particularly by establishing relationships, effective controls and leading in a managed service environment. Good process management, negotiating, influencing and problem resolution skills. Ability to understand and communicate the lifecycle of technologies and applications and to translate into business strategies for the client organizations. Influencing technology strategy by providing strategic advice, be a trusted advisor to discipline partners. Management of multiple Omni-Channel development efforts integrating with multiple back-end systems Working in a Product-based model and building strong partnerships with Product owners by providing innovative technology solutions to complex business problems Ability to communicate complex technology solutions to both Product owners in a business-friendly manner and to Enterprise Architects in most technical detail. Solution and design of Customer Experience platforms leveraging Adobe Experience Manager is a plus. Experience in building highly scalable and secure modern Digital platform architectures for web platforms Experience in building headless and headful solutions with modern UI Stack. Experience with different types of modern purpose-built storages SQL Databases, no SQL Databases, and indexes such as Couchbase, Elastic Search. Experience in building scalable product services using Microservices, Spring Boot, NodeJS. Prior experience in building Enterprise Products & Solutions.
  • Direct management of complex budgets exceeding $2M annually
  • Direct management of cross functional, sourced, or matrixed teams
  • Undergraduate/graduate degree or equivalent education + experience
Preferred:
  • Experience with Automation, CI/CD, Release Management processes and Application Deployments.
  • Proven knowledge of SDLC; good understanding of ITIL v3 Framework
  • Proven knowledge of Agile methodology; preferably SAFe Agile
  • Rich experience in managing and working with diverse geographical Global teams.
  • Proven ability to effectively prioritize and execute tasks in a high-pressure environment.
  • Knowledge of business environment, service requirements and hospitality culture
  • Demonstrated ability to assess customer/client needs, creatively approach solutions, decide, and influence appropriate courses of action
  • Solid understanding of IT financial structures and ability to manage corporate financial processes and standards - including drivers of process costs.
CORE WORK ACTIVITIESManaging Application Development Standards, Processes, and Tools
  • Works with direct reports to facilitate consistency of service delivery across client groups
  • Facilitates compliance with the standard set of application development tools and processes that will drive consistency and predictability throughout the SDLC for all client groups including: SDLC standard tools and processes for both waterfall and agile development Estimating standard tools and processes, incorporating flexibility for small and large projects Deployment standard tools and processes
  • Monitors projects for adherence to defined application development processes
  • Communicates to Application Development leaders' opportunities to create broader IT related and corporate standards and policies where necessary
  • Communicates important application development policy changes that affect service provider and/or Marriott operations
Implementing and Managing Continuous Improvement Program
  • Drives adoption of CMMi or similar metrics to demonstrate continuous improvement and alignment with the industry
  • Demonstrates continuous improvement through metrics of quality consistency and client satisfaction
  • Works with application development service providers, IT teams, and business partners to implement continuous improvement activities
  • Responds to issues identified in project surveys or other feedback processes, to continually improve client satisfaction

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.



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