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Digital Operations Specialist II China – Converse
4 months ago
Converse is a place to explore potential, break barriers and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries.
At Converse, it's about each person bringing skills and passion to a challenging and constantly evolving world to make things better as a team.
Responsible for the sales operations of the organization. Develops and implements sales strategies, monitors customer, competitor and industry activity. Responsible for research, business development and sales administration.Provides support of the pre- or post-sales process and external customers' needs, not actual selling.
Direct interaction with customers or consumers via phone, e-mail and chat in order to resolve issues, facilitate order placement, or answer questions.
Typical CapabilitiesScope:
Team and/or small to mid-size customers.
Complexity:
Understands and communicates fairly complex information specific to the position. Creates standard work products which are reviewed by colleagues. Supports the achievement of goals independently while simultaneously contributing to team performance.
Problem Solving:
Initiates analysis and investigation to solve differing but related problems.
Knowledge & Skills:
Developing professional role. Develops expertise and applies solutions based on experience. Identifies most appropriate options or methods to improve existing approaches.
Education Requirement
Bachelor's degree required in the relevant or a related field, or any acceptable combination of education and experience equivalent to a Bachelor's degree in the relevant or a related field.
Converse is more than a company; it's a worldwide advocate for self-expression. This belief motivates our employees, permeates our working environment and inspires our products. No two of us look or think exactly alike. We are each one-of-a-kind. Individually and as a culture, we have the freedom to create and grow professionally. Generous benefits packages only sweeten the experience.From Boston to Shanghai, from Brand Design to Finance, Converse is a brand that celebrates the unique and creative people of the world.
Together, we're different.