Digital Account Manager

4 days ago

Shanghai, Shanghai, China DIGITAL LUXURY GROUP, DLG SA Full time

**Job Summary**

As a Digital Account Manager at Digital Luxury Group, DLG SA, you will be responsible for designing, planning, and coordinating the execution of unique digital marketing strategies in the fields of Social Media, E-commerce, and Social CRM in China.

**Key Responsibilities**

  • Act as the key contact person for the client at DLG SA, carrying out daily, ongoing relationship management and ensuring client satisfaction.
  • Develop and execute social media communication strategies for a range of leading luxury brands in China, staying up-to-date with the latest industry trends and best practices.
  • Under the guidance of the Account Director, prepare comprehensive briefs and objectives based on client requirements, and lead brainstorming sessions and meetings to drive creative and effective solutions.
  • Manage social campaigns from ideation to planning to execution, ensuring timely delivery and exceeding client expectations.
  • Participate in the review, selection, and management of local partners to equip DLG SA with a local network for ongoing and future success.
  • Provide strategic consulting, marketing research, and consumer insights to support new business pitches and further develop the DLG SA business.
  • Oversee the development of monthly performance reports for clients, providing clear analysis and optimizing strategies to drive business growth.

**Requirements**

  • Bachelor's degree or equivalent in a relevant field.
  • 3-5 years' relevant experience in social/digital agencies, with a preference for experience in luxury/lifestyle accounts.
  • Proven track record of managing client expectations effectively and growing client business.
  • Fluency in Chinese, written and oral proficiency in English.
  • Proficiency in MS Office (Excel, PowerPoint, Word, and Outlook).

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