Service Delivery Manager

Responsibilities Monitor incoming requests for Technologies & Infrastructures and ensure solutions are being proposed for functional needs that are not yet covered in line with the overall system coherence. Create service catalog and identify new services and transfer ownership to relevant domain architects (with the collaboration with GBT team for global...

Lead direct broker management for safety and compliance assuranceIntegrate broker management for import and export safety and compliance assuranceDevelop systematic management mechanism on direct broker management, e.g. KPI, benchmark, incentive measures, etcSupport and lead implementation from operation view on Customs related new policies, projectsWork...

Senior Project ManagerQualification:Science or Engineering or other relevant graduate degree or Agile certificationResponsibility:Operational Excellence Establishes executes and oversees project's operations (ie Budget forecasting margin metrics billing/invoicing purchase orders MSA/ SOW/ SLA compliance etc). Metrics and Reporting. Manage the...

Job Description Our team is responsible for making sure that all H&M online and offline sales channels as well as external marketplace stores are working as expected, by supporting in securing that our technical platforms are enabling our commercial plans and customer offer as well as providing cyber security protecting our customers and business. We are...

Team for Career SiteCustomer ServiceIn shortThis is your opportunity to join one of the world's fastest-growing sports brands in a position of real scope and high impact At On, we have recently implemented a new ERP (enterprise resource planning) system that enables our future growth. We are excited to offer this role to a passionate candidate with...

Join our team to participate in delivering top-notch software to our clients!We are on the lookout for an Agile Delivery Manager in Shanghai, China. Is this the role for you?About the role:This role involves overseeing and managing various simple to moderate portfolio projects.You will lead cross-functional teams in collaboration with different areas of the...

Req ID Asia Pacific Co Ltd, China We are looking for a new colleague of Regional Service Management APA at our location in Xuhui, Shanghai. Your Tasks: Support for successfully fulfillment of Demands (Projects/small Orders/Requests) for Region Asia Pacific focusing on IT standards, business satisfaction, operational excellence, training/...

What you will do Leading and managing the service department, ensuring efficient service delivery and customer satisfaction. Building and maintaining solid customer relationships, understanding their needs and providing personalized service solutions. Developing and implementing service strategies to enhance customer experience and meet service...

Overview Based in Shanghai, APAC Sector HQ office, this role will be accountable for managing sector relationships, deploying Global Infrastructure solutions developed by Capability teams, managing field support, ensuring incident prevention, executing AOP, identifying cost reductions, and ensuring IT compliance. Responsibilities Individual...

We help the world run better Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly...

Achieves the planned growth for revenue and bookings in the assigned accounts/territory while maintaining or exceeding margin goals. Provides realistic sales forecasts to management and communicates any significant changes or developments in a proactive and timely manner. Builds, analyzes and understands team metrics and business trends to look for...

We help the world run betterOur company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly...

We help the world run betterOur company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly...

Job DescriptionPosition SummaryThis position is accountable for developing and implementing strategic area sales plans and forecasts to achieve business objectives for services. Hires, and trains salespeople, develops talent, assigns sales territories, sets sales quotas and monitors sales activities, sets sales compensation levels, determines commission and...

Job DescriptionPosition SummaryThis position is accountable for developing and implementing strategic area sales plans and forecasts to achieve business objectives for services. Hires, and trains salespeople, develops talent, assigns sales territories, sets sales quotas and monitors sales activities, sets sales compensation levels, determines commission and...

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of...

Sr. Consultant/ManagerQualification:Bachelor Degree in relevant industry field (Required)/nMasters in Business Administration,Finance or Engineering (Preferred)Must Have Skills A.S.A.P.

Why join Stryker?We are proud to be named one the World's Best Workplaces and a Best Workplace for Diversity by Fortune Magazine Learn more about our award-winning organization by visiting Our total rewards package offering includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards –...

China, Shanghai, Adhesive Technologies Senior Manager Customer Service At Henkel, you can build on a strong legacy and leading positions in both industrial and consumer businesses to reimagine and improve life every day. If you love challenging the status quo, join our community of over 50,000 pioneers around the globe. Our teams at Henkel Adhesive...

Objectives: High quality monitoring of whole Order to Cash Process. Make sure order input and delivery in time. Take full responsibility of providing high quality and efficient customer service through daily customer management. Proactively manage the requirements from customers in in coordination with the sales, in order to secure and even expand business...