Regional Service Management APA

2 weeks ago


Shanghai, Shanghai, China ZF Group Full time

Req ID Asia Pacific Co Ltd, China

We are looking for a new colleague of Regional Service Management APA at our location in Xuhui, Shanghai.

Your Tasks:

Support for successfully fulfillment of Demands (Projects/small Orders/Requests) for Region Asia Pacific focusing on IT standards, business satisfaction, operational excellence, training/ communication and user experience, Support Standard activities on Service Delivery and Service Operation – Production Application Support, monitoring, control, Server Management, Network Management etc. E2E Accountability Business and Technical Services. Assure E2E Application Service, Launches and Rollouts and Service Delivery/Operation in compliance with IT Guidelines, leveraging IT strategy and business satisfaction. Guidelines to handle Production IT Services and Quality solutions during lifetime cycle leveraging IT Strategy and business satisfaction. Enable and contribute for Service Delivery/Operation within the IT Processes (ITIL) leveraging IT strategy, global structures, shared services and strategic partnerships. Business and Technical Services to improve business satisfaction and service costs. Lead and drive programs and roadmaps to support business change . Support and frame conditions for Application Service and Operations/Service delivery.

Your Profile:

IT Management professional Leadership experience Operational excellence, critical thinking, communication and research skills In depth business understanding – IT operations in a factory environment SCADA, MES and IT Manufacturing Solid Knowledge.

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