IT Support Specialist
7 days ago
Position Overview:
The IT Support Specialist will play a crucial role in ensuring the smooth operation of technology systems within the organization. This position is vital for maintaining the efficiency of our IT infrastructure and supporting our various branches.
Key Responsibilities:
- Deliver comprehensive technical assistance for both software and hardware to the Group's domestic and international branches.
- Oversee the routine updates, monitoring, and maintenance of the Group's ERP system along with associated business applications.
- Contribute to the development, enhancement, and upkeep of processes aimed at elevating service operation quality.
- Facilitate software installations and provide training sessions as necessary.
- Regularly fulfill quantitative performance metrics under the guidance and oversight of supervisors.
Qualifications:
- A Bachelor's degree or higher in a computer-related field.
- Proficient in PC and mobile operating systems, as well as database applications, with a minimum English proficiency of level 4.
- Possess strong analytical skills along with effective communication and coordination abilities.
- Demonstrate a methodical and pragmatic approach to tasks, showcasing a robust sense of responsibility and clarity in execution.
- Exhibit a collaborative spirit, with a passion for the logistics and IT sectors.
Employee Benefits:
We offer a comprehensive benefits package that includes regular contributions to five insurances and one fund, holiday perks, generous annual leave, performance bonuses, meal allowances, transportation reimbursements, communication stipends, and annual health examinations.
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