IT Support Specialist

7 days ago


Shanghai, Shanghai, China cj-smart-cargo Full time

Position Overview:

The IT Support Specialist will play a crucial role in ensuring the smooth operation of technology systems within the organization. This position is vital for maintaining the efficiency of our IT infrastructure and supporting our various branches.

Key Responsibilities:

  • Deliver comprehensive technical assistance for both software and hardware to the Group's domestic and international branches.
  • Oversee the routine updates, monitoring, and maintenance of the Group's ERP system along with associated business applications.
  • Contribute to the development, enhancement, and upkeep of processes aimed at elevating service operation quality.
  • Facilitate software installations and provide training sessions as necessary.
  • Regularly fulfill quantitative performance metrics under the guidance and oversight of supervisors.

Qualifications:

  • A Bachelor's degree or higher in a computer-related field.
  • Proficient in PC and mobile operating systems, as well as database applications, with a minimum English proficiency of level 4.
  • Possess strong analytical skills along with effective communication and coordination abilities.
  • Demonstrate a methodical and pragmatic approach to tasks, showcasing a robust sense of responsibility and clarity in execution.
  • Exhibit a collaborative spirit, with a passion for the logistics and IT sectors.
This role is open to senior students pursuing a degree in computer science.

Employee Benefits:


We offer a comprehensive benefits package that includes regular contributions to five insurances and one fund, holiday perks, generous annual leave, performance bonuses, meal allowances, transportation reimbursements, communication stipends, and annual health examinations.



  • Shanghai, Shanghai, China Field Support, Technical Support, & Labs Full time

    Job OverviewWe are seeking a highly skilled AV Function R&D Support Engineer to join our team at Field Support, Technical Support, & Labs. The ideal candidate will have a strong background in automotive technical support, with expertise in ADAS & parking functions.Key ResponsibilitiesAct as a technical expert for Mobileye's ADAS & parking functions,...


  • Shanghai, Shanghai, China Field Support, Technical Support, & Labs Full time

    Position Overview We are seeking a highly skilled ADAS/AV Project Management Specialist to enhance our capabilities in the field of autonomous driving. The ideal candidate will possess a robust automotive engineering background, coupled with exceptional project management and customer engagement skills. This role presents a unique opportunity to contribute...


  • Shanghai, Shanghai, China Field Support, Technical Support, & Labs Full time

    Position OverviewWe are seeking a skilled ADAS/AV Project Management Specialist to enhance our China Local Project & Product Execution team. The ideal candidate will possess a robust automotive engineering background, customer engagement experience, and strong project management expertise. This role presents a unique opportunity to contribute to the...


  • Shanghai, Shanghai, China Field Support, Technical Support, & Labs Full time

    Position Overview We are seeking a highly skilled ADAS/AV Project Management Specialist to enhance our dynamic team focused on Local Project & Product Execution. The ideal candidate will possess a robust technical background in the automotive sector, coupled with strong engineering skills, customer engagement experience, and adept project management...


  • Shanghai, Shanghai, China Amazon Information Service (Beijing) Co., Ltd. (Shanghai Branch) - C34 Full time

    About the RoleWe are seeking an experienced Technical Support Specialist to join our team at Amazon Information Service (Beijing) Co., Ltd. (Shanghai Branch) - C34. As a Technical Support Specialist, you will play a critical role in providing world-class support to developers and sellers who are integrating their systems with our services.Key...


  • Shanghai, Shanghai, China Stefanini Full time

    Job SummaryWe are seeking a highly skilled and experienced IT Support Specialist to join our team at Stefanini. As a key member of our technical support team, you will be responsible for providing top-notch support to our clients and ensuring the smooth operation of their IT systems.Key ResponsibilitiesProvide technical support to clients via phone, email,...


  • Shanghai, Shanghai, China CNES Beijing Bokai Technology Co., Ltd. Full time

    About the Role:CNES Beijing Bokai Technology Co., Ltd. is seeking a highly skilled Technical Support Specialist to join our team. As a key member of our support team, you will be responsible for providing top-notch technical assistance to our customers.Key Responsibilities:Provide technical support to customers via phone, email, and chat, resolving issues...


  • Shanghai, Shanghai, China McCormick Full time

    Job Summary:We are seeking a highly skilled and organized Executive Support Specialist to provide administrative support to our Managing Director. The successful candidate will be responsible for coordinating and managing the Managing Director's calendars, sending invites, and monitoring all incoming communications.Key Responsibilities:Provide high-level...


  • Shanghai, Shanghai, China Applied Materials Full time

    Job SummaryWe are seeking a highly skilled Customer Support Specialist to join our team at Applied Materials. As a key member of our customer-facing team, you will be responsible for providing exceptional technical support to our customers, ensuring their satisfaction and loyalty to our company.Key ResponsibilitiesTechnical Support: Provide timely and...


  • Shanghai, Shanghai, China Altair Engineering Full time

    Job Summary:Altair Engineering is seeking experienced technical support professionals to join our team, providing support for a wide range of technical environments and users. This role involves first-line ticketing and call resolution on a local and remote basis.Key Responsibilities:User contact and ticketingEscalation of complex issues to Level 2 and...


  • Shanghai, Shanghai, China NTT DATA Full time

    Job SummaryWe are seeking a highly skilled Network Support Specialist to join our team in Shanghai, China. As a key member of our in-country network operation team, you will be responsible for the daily operation and maintenance of our Cisco-based network system.Key ResponsibilitiesPerform network system maintenance and troubleshooting tasks independently...


  • Shanghai, Shanghai, China cj-smart-cargo Full time

    Position Overview:We are seeking a dedicated IT Information Technology Specialist to join our team at CJ Smart Cargo. This role is essential in ensuring the smooth operation of our technology systems and providing support to our various branches.Key Responsibilities:Deliver technical assistance for both software and hardware to our domestic and international...


  • Shanghai, Shanghai, China Nilfisk Group Full time

    Position OverviewThe IVS Technical Support Specialist will provide essential support for IVS products, ensuring a deep understanding and mastery of the technology to assist the sales team in delivering effective application solutions.Key QualificationsFluency in English is required.A background in engineering is essential.Minimum of 2 years of relevant work...


  • Shanghai, Shanghai, China Allegro MicroSystems Full time

    The Allegro MicroSystems team is dedicated to delivering innovative solutions that contribute to a safer and more sustainable world. With over three decades of expertise in advanced semiconductor technology, our commitment to purposeful innovation influences every facet of our operations. This includes enhancing customer engagement, recognizing employee...


  • Shanghai, Shanghai, China RINA Full time

    RINA is currently seeking a Carbon Management Support Specialist to enhance its operations within the Certification International Growth Division. Role Overview The Carbon Management Support Specialist is pivotal in overseeing administrative functions, ranging from customer database management to invoice generation, thereby facilitating seamless...


  • Shanghai, Shanghai, China CLARKSON PLC Full time

    Position OverviewWe are excited to announce an opening for an IT Support Operations Specialist at CLARKSON PLC. This role is essential in our IT Support division, serving as a primary contact for our End User community. The successful candidate will collaborate with the IT Support team to enhance desktop services and ensure smooth operations. This position...


  • Shanghai, Shanghai, China Clarksons Full time

    Company OverviewClarksons is a leading provider of comprehensive maritime services, encompassing broking, finance, port operations, and research. With an extensive global network and unmatched expertise, we collaborate with clients across various sectors to navigate the dynamic maritime, offshore, trade, and energy landscapes. Our commitment to excellence is...


  • Shanghai, Shanghai, China Cadence Design Systems, Inc. Full time

    About Cadence Design Systems, Inc.Cadence is a leading provider of electronic design automation (EDA) software and services. We empower innovators to create products that transform the world.Job SummaryWe are seeking a highly skilled Principal Customer Engagement/Support Specialist to join our team. As a key member of our customer success organization, you...


  • Shanghai, Shanghai, China Philips Full time

    About the Role:This is an exciting opportunity to join Philips as an IT Intern, where you will play a key role in supporting the day-to-day IT operations and contributing to the development of solutions that address business needs.Key Responsibilities:Provide operational support to ensure systems run efficiently and effectively support business...

  • Support Specialist

    7 days ago


    Shanghai, Shanghai, China NYU Shanghai Full time

    Job SummaryThis role is crucial to the success of the Computer Science, Data Science, and Engineering division at NYU Shanghai. The successful candidate will provide administrative support to advance the goals of the division and its affiliated research centers. Key responsibilities include meeting and documentation management, travel logistics,...