Quality Engineer

3 weeks ago


Wuxi, Jiangsu, China Bosch Full time
Job Overview

We are seeking a highly skilled Quality Engineer to join our team at Bosch. The successful candidate will be responsible for leading customer quality complaint handling, ensuring timely and effective resolution of issues.

Key Responsibilities
  • Lead customer quality complaint handling, including first contact with customers, gathering complaint information, and sharing internally.
  • Report problem-solving process to customers and follow up until closure.
  • Summary of analysis and customer quality reporting.
  • Lead PHA (parts handling analysis) at customer plants.
  • Product and diagnose training for OEM and OES.
  • Onsite trouble shooting at OEM and OES.
Requirements
  • Bachelor's degree in mechanical, engine, or electrical engineering.
  • At least 3 years of work experience in customer quality or engineering in the automotive industry.
  • Technical background and strong problem-solving skills.
  • Customer-oriented and excellent communication skills.
  • Fluent English language skills.


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