Customer Quality Engineer
1 week ago
Job Summary
We are seeking a highly skilled Customer Quality Engineer to join our team at Bosch. As a key member of our quality team, you will be responsible for leading customer quality complaint handling, providing expert technical support, and ensuring customer satisfaction.
- Lead customer quality complaint handling, including first contact with customers, gathering complaint information, and sharing internally.
- Develop and implement quality improvement plans to prevent similar issues from occurring in the future.
- Provide product and diagnostic training for Original Equipment Manufacturers (OEMs) and Original Equipment Suppliers (OESs).
- Perform onsite trouble shooting at OEM and OES facilities.
Requirements
- Bachelor's degree in mechanical, engine, or electrical engineering.
- At least 3 years of work experience in customer quality or engineering in the automotive industry.
- Excellent technical background and problem-solving skills.
- Strong customer orientation and communication skills.
- Fluent English language proficiency.
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