Senior Digital Account Executive

1 month ago

Shanghai, Shanghai, China DIGITAL LUXURY GROUP, DLG SA Full time
Job Title: Senior Digital Account Executive

At Digital Luxury Group, DLG SA, we are seeking a highly skilled Senior Digital Account Executive to join our team. As a key member of our account management team, you will be responsible for supporting our Account Managers in the day-to-day execution of client projects, as well as effectively managing communication between clients and our Creative Team.

Responsibilities:
  • Support Account Managers and Creative Team to ensure ongoing client satisfaction through communication and participation in client meetings.
  • Coordinate and carry out daily operations of social media platforms, including WeChat, Weibo, and other mainstream social media platforms, to ensure timely delivery.
  • Accurately understand clients' requirements and feedback, and effectively communicate them to the internal Creative Team to ensure efficient communication between the two parties.
  • Keep up-to-date on changing digital landscapes as it pertains to client digital activities, and pay attention to Internet Ads Compliance Guidelines.
  • Skilled use of PPT, Excel, and other tools to create and maintain databases and digital marketing performance tables, tracking, recording, and reporting changes in client's competitive landscape.
  • Support Account Managers on Annual Planning and developing the framework.
  • Assist in community management on social platforms, spotting and solving emerging problems in a timely manner.
Qualifications:
  • At least 1 year of agency-relevant social/digital experience.
  • Ability to understand client briefs and feedback on content posting, and clearly brief the requirements and feedback to the Creative Team.
  • Experience in other digital aspects such as Social CRM, E-commerce, WeChat Mini Program, KOL campaign, etc.
  • Familiar with third-party social media design layout software (Xiumi, E2, etc.).
  • Fluency in Chinese, proficiency in English, particularly written.
  • Passion for and fundamental knowledge of the Chinese luxury industry and digital ecosystem.
  • Proficiency in MS Office (Excel, PowerPoint, Word, and Outlook).
  • Strong attention to detail, basic data analysis ability.
  • Self-organized and strong interpersonal skills.

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