Clinical Sales Specialist

4 weeks ago


Beijing, Beijing, China Stryker (Beijing) Healthcare Products Co. Ltd Full time
Job Summary

We are seeking a highly skilled and experienced Clinical Sales Specialist to join our team at Stryker (Beijing) Healthcare Products Co. Ltd. The successful candidate will provide clinical sales support to end-users, provide on-site guidance and assistance during surgical procedures, and drive continuous account growth by working with key hospital staff, thought leaders, and referring doctors in the territory.

Key Responsibilities
  • Provide surgeons and operating room staff with training and clinical/technical support in the operation of the company's robotic arm applications, associated equipment, and instruments to ensure ideal placement and precision.
  • Use proprietary software to prepare pre-operative CT scans for use in conjunction with the company's Robotic Arm Interactive Orthopedic System, assist surgeons in preoperative implant planning, implant sizing, and positioning.
  • Provide complete reports and associated metrics to management, direct supervisor, and the company's regulatory department detailing case reviews, services performed, and recommendations for product, documentation, and methodology improvements.
  • Maintain and control local MAKO consigned equipment, instrument, implant, and disposables inventories, process sales orders, and provide forecast input to the District Sales Manager.
  • Support company road-show demonstrations and 'Showsite' visits to provide potential customers with the opportunity to see the product in use and appreciate the clinical value.
  • Train physicians and hospital personnel, including OR staff, radiology, and central sterile processing on the use of the System, accessories, disposables, and implants.
  • Provide prompt and accurate complaint reports per the requirements of MAKO's quality system.
  • Solve product problems for customers in an expeditious manner.
  • Provide case coverage at unassigned accounts as needed.
  • Maintain current credentials as required by MAKO clinical training department.
  • Develop and deliver training and education programs to Stryker peers.
Requirements
  • Bachelor's degree with a minimum of 3 years of experience; combination of experience and education is acceptable.
  • Excellent control of English (Speak, Read, Write, Use of computer and MS Office tools).
  • Proven track record in sales, preferably with a surgical device company (Orthopedic preferred).
  • Knowledge of the Operating Room environment required.
Physical and Mental Requirements
  • Demonstrate ability to communicate with all levels of a medical department (Head of Dept., surgeons, nurses, surgical techs, central sterile processing techs, radiology).
  • Ability to work in a team-oriented environment with excellent interpersonal and communication skills.
  • High command, willing to take control.
  • High 3D spatial awareness.


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