Automotive Retail Operations Manager

2 weeks ago


Shanghai, Shanghai, China INEOS Automotive Full time
INEOS Automotive – Grenadier – Built On Purpose

Our Story
The INEOS Automotive team has grown rapidly since Sir Jim Ratcliffe announced Project Grenadier in 2017. From a start-up to a scaled business, we've achieved significant milestones. Our first vehicle, the INEOS Grenadier, has been brought from vision to market in just five years, and now, as the first customer deliveries have begun, we look to the future with our first all-electric vehicle.

Our Culture
We're an international team of around 1500 employees, spread across 10 locations and 44 nationalities. We welcome people who mirror our values: Spirit of ownership, who take responsibility and make things happen. Delivering quality work, with ambition to deliver outstanding results and who have a community mindset, believing together everyone achieves more. Creativity and initiative are encouraged to support your career development.

Your Role
You will work closely with the wider After Sales team to contribute and implement the regional After Sales strategy. This role requires an extensive background in all aspects of parts & service business within the automotive industry, preferably with in-depth technical knowledge and hands-on experience. As local coordinator for all After Sales related challenges and opportunities, this role demands a vast experience in the strategic implementation of parts & service projects in an international setup.

Key Accountabilities
  • Setup, manage and monitor regional partner workshops & stakeholders
  • Roll-out of key strategic initiatives to safeguard maximum vehicle uptime and customer satisfaction
  • After Sales interface to our key customers
  • Support local events and test drives from an After Sales perspective
  • Safeguard regional parts availability to minimize vehicle downtime
  • Monitor regional financial target achievement
  • Align and communicate on benchmark approaches with other regional After Sales managers

What We're Looking For
  • Up-to-date knowledge with the latest trends and After Sales commercial best practices
  • Strong After Sales background with proven track record in the OEM/IAM field
  • Technical experience when it comes to understanding vehicle failures and breakdowns
  • Commercial and aftersales acumen and articulate with strong communication and presentation skills
  • Self-motivation, influencing and relationship building skills
  • Good command of English is plus another Asian language would be beneficial


  • Shanghai, Shanghai, China INEOS Automotive Full time

    Unlock Your Career in the Automotive IndustryIn this pivotal role, you will drive business growth and develop a robust sales network across China for INEOS Automotive.About the RoleAs our new Regional Business Manager, you will be responsible for defining and establishing the INEOS Automotive physical sales network across China. This encompasses all retail...


  • Shanghai, Shanghai, China INEOS Automotive Full time

    Join Our Team as a Regional Business Manager in ChinaWe are seeking a highly skilled and experienced Regional Business Manager to join our team in China. As a key member of our global commercial team, you will be responsible for defining, developing, and establishing the INEOS Automotive physical sales network across the China Region.Key...


  • Shanghai, Shanghai, China INEOS Automotive Full time

    INEOS Automotive – Grenadier – Built On PurposeStory so farSince Sir Jim Ratcliffe announced Project Grenadier in 2017, our team at INEOS Automotive has grown rapidly. From a start-up to the scaled business we are now, we've hit some huge milestones along the way. Despite some global challenges, we brought our first vehicle, the INEOS Grenadier, from a...


  • Shanghai, Shanghai, China INEOS Automotive Full time

    INEOS Automotive – Grenadier – Built On PurposeStory so farSince Sir Jim Ratcliffe announced Project Grenadier in 2017, our team at INEOS Automotive has grown rapidly. From a start-up to the scaled business we are now, we've hit some huge milestones along the way. Despite some global challenges, we brought our first vehicle, the INEOS Grenadier, from a...

  • Financial Manager

    2 weeks ago


    Shanghai, Shanghai, China INEOS Automotive Full time

    Financial Manager - China Market OperationsINEOS Automotive is seeking a skilled Financial Manager to oversee the financial affairs of INEOS Automotive Shanghai Trading, covering the China market. The successful candidate will be responsible for managing statutory compliance, facilitating commercial activity, and identifying financial risks. Key...


  • Shanghai, Shanghai, China INEOS Automotive Full time

    Job Title: Sales Operations ManagerWe are seeking a highly skilled Sales Operations Manager to join our team at INEOS Automotive. As a key member of our sales team, you will be responsible for developing and implementing sales operations processes to drive business growth and improve sales performance across all product channels.Key...


  • Shanghai, Shanghai, China Bottega Veneta (China) Trading Limited Full time

    Job SummaryWe are seeking a highly skilled Retail Operations Manager to join our team at Bottega Veneta (China) Trading Limited. As a key member of our retail operations team, you will be responsible for coordinating operational activities of our stores, ensuring the smooth flow of products, and supporting store projects.Key ResponsibilitiesCoordinate...


  • Shanghai, Shanghai, China INEOS Automotive Full time

    About INEOS AutomotiveWe are a rapidly growing international team working together to challenge the ordinary. With around 1500 employees, 10 locations and 44 nationalities, we're an international team that mirrors our values: Spirit of ownership, who take responsibility and make things happen. Delivering quality work, with ambition to deliver outstanding...


  • Shanghai, Shanghai, China adidas Full time

    Purpose and Relevance:The ideal candidate will be responsible for spearheading the transition to a new rostering system, utilized by all 400 direct-operated stores, to drive implementation, efficiency, and compliance. This role will play a critical part in retail standard excellence, partnering with the China Retail Operations team across all regions.Key...


  • Shanghai, Shanghai, China NielsenIQ Full time

    Job Title: Senior Retail Operations ManagerAt NielsenIQ, we are seeking a highly skilled and experienced Senior Retail Operations Manager to join our team. As a key member of our operations team, you will be responsible for leading and managing the day-to-day activities of our retail operations team, ensuring that our clients receive exceptional service and...


  • Shanghai, Shanghai, China adidas Full time

    Purpose and Overall Relevance:The ideal candidate will be responsible for spearheading the transition to a new rostering system, utilized by all 400 direct-operated stores for daily operations.Key Responsibilities:Rostering System & Workforce Management:Responsible for independently managing the project, from planning and execution to completion, with...


  • Shanghai, Shanghai, China ALEXANDER McQUEEN (SHANGHAI) TRADING LIMITED Full time

    Job SummaryWe are seeking a highly skilled Retail Operations Coordinator to join our team at Alexander McQueen (Shanghai) Trading Limited. As a key member of our retail operations team, you will be responsible for ensuring the smooth day-to-day operations of our stores, including stock management, sales data analysis, and administrative support.Key...


  • Shanghai, Shanghai, China adidas Full time

    Purpose and Relevance:The ideal candidate will be responsible for spearheading the transition to a new rostering system, utilized by all 400 direct-operated stores for daily operations.Key Responsibilities:Collaborate with IT, HR, GBS, NTP, and other departments to ensure a seamless integration of the new system.Independently manage the project, from...


  • Shanghai, Shanghai, China ALEXANDER McQUEEN (SHANGHAI) TRADING LIMITED Full time

    Job SummaryThe Retail Operations Coordinator will work closely with the Retail Director to develop and implement retail SOPs and policies, ensuring alignment with the company’s retail guidelines. Key responsibilities include:Collaborate with the Retail Director to establish and maintain retail standards and procedures.Optimize store stock management,...


  • Shanghai, Shanghai, China Bottega Veneta (China) Trading Limited Full time

    Company OverviewBottega Veneta (China) Trading Limited is a leading luxury fashion brand, renowned for its exquisite craftsmanship and sophisticated designs.About the RoleWe are seeking an experienced Retail Excellence Manager to join our team in China. This is a fixed-term full-time position that will commence on August 1st, 2024.Key...


  • Shanghai, Shanghai, China ALEXANDER McQUEEN (SHANGHAI) TRADING LIMITED Full time

    Job OpportunityAlexander McQueen (Shanghai) Trading Limited is seeking a highly skilled Retail Operations Coordinator to join our team.Key ResponsibilitiesCollaborate with the Retail Director to develop and implement retail SOPs and policies.Optimize store stock management and ensure smooth routine store transfers and returns.Analyze sales data to support...


  • Shanghai, Shanghai, China NielsenIQ Full time

    About the RoleWe are seeking a highly skilled Retail Business Operations Manager to join our team at NielsenIQ.The ideal candidate will have a proven track record of delivering high-quality results in a retail environment and will be responsible for leading our operations team to drive business growth and excellence.Lead Operations Team: Provide strategic...


  • Shanghai, Shanghai, China BALENCIAGA FASHION SHANGHAI CO. LTD Full time

    About Balenciaga Fashion Shanghai Co. LtdBalenciaga is a luxury fashion house that offers possibilities to learn and grow.As a dynamic and fast-paced company, we empower leaders to create, build, and sustain high-performing teams that excel in execution.Job Summary:We are seeking an experienced Retail Store Operations Manager to join our team in Shanghai. In...


  • Shanghai, Shanghai, China Adidas Full time

    {"Key Responsibilities": "Key Responsibilities:Drive Must Win stores' faultless execution landing,Obsessed with the knowledge of operation excellence, mainly focus on the procedure and related projects on the field to make the store with higher standards and consistency,Responsible for consumer experience enhancement,Develop operational tools to streamline...


  • Shanghai, Shanghai, China Bottega Veneta (China) Trading Limited Full time

    Job SummaryAs a Retail Excellence Manager at Bottega Veneta, you will play a key role in ensuring the smooth operation of our stores. Your primary responsibility will be to coordinate and oversee the day-to-day activities of our retail teams, ensuring that our stores are well-stocked and that our customers receive an exceptional shopping experience.Key...