Ecommerce Optimization Expert
1 month ago
Amazon is a world-class e-commerce platform that strives to be Earth's most customer-centric company. Our mission is to provide an unparalleled shopping experience, offering customers low prices, vast selection, and convenience.
We are constantly innovating to improve the lives of shoppers and sellers worldwide. Our team of experts comes together to research and develop technology that enhances our platform.
Vendor Consultant Program
The Vendor Consultant Program in our RBS organization focuses on owning operational business metrics and associated tasks for JP AVS vendors. We aim to deliver high-quality services through a dedicated team of vendor consultants who act as primary owners of business metrics for their assigned set of vendors.
Our primary customer is our vendors, who subscribe to the AVS service with the intent to grow on Amazon. To delight our customers, we strive to provide exceptional service that exceeds expectations by driving growth on Amazon through improved metric performance.
About the Role
You will interact directly with Amazon internal customers and global functional teams to build workflows that improve business metrics for JP AVS vendors. As a Sr. Subject Matter Expert, you will focus on building end-to-end solutions and process excellence mechanisms to streamline processes, manage requirement changes, and deliver high-quality services according to requirements and SLAs previously agreed.
Key Responsibilities
- Design and develop end-to-end workflows to improve vendor business metrics
- Deliver defined business metrics and quality goals through comprehensive solutions design
- Engage directly with multiple internal teams to optimize business for key manufacturers (vendors) on Amazon websites
- Own wide projects on metric deliverables, process optimization, defect eliminations, and technical solutions
Working Location
We are open to hiring candidates to work out of one of the following locations: Beijing, CHN
BASIC QUALIFICATIONS
- 2+ years of program or project management experience
- Proficiency in Microsoft Office products and applications
- Experience handling projects using Six Sigma or Lean processes
- Ability to interpret data and make business recommendations
- Experience working with SQL, Python, and Tableau preferred
Estimated Salary Range: $120,000 - $180,000 per annum based on qualifications and experience.
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