Order Fulfillment Specialist
4 weeks ago
Job Summary
We are seeking a highly skilled Order Fulfillment Specialist to join our team at Lenovo. As a key member of our supply chain team, you will be responsible for ensuring timely and accurate order fulfillment, resolving system issues, and collaborating with cross-functional teams to drive business growth.
Key Responsibilities
- Replenish and rebalance orders on-time, resolving system issues and ensuring seamless order release
- Design, track, and complete global E&O disposition processes on time
- Monitor and track GEO BO supply orders, resolving system issues and updating accurate ETA or risk to customers
- Communicate with planner, logistics, and warehouse operator teams to improve order fulfillment efficiency
- Track and monitor order-to-delivery performance, identifying opportunities to improve and drive actions
- Support team members and managers in developing and optimizing team report visualization
- Manage replacement and refund processes, analyzing data to inform business decisions
- Provide support for WW FF team-related work
Requirements
- 2-5 years of experience in order management, supply chain, or related functions
- Familiarity with SAP/ERP logic, Excel, or SQL
- Excellent English skills, with CET6 certification
- Ability to work under pressure, prioritize tasks, and multitask
- Demonstrated initiative, adaptability, and problem-solving skills in a dynamic environment
- Proficiency in MS Office applications, with SAP knowledge a plus
- Experience in supply chain roles in the service industry is preferred
Additional Information
This role is based in Shenzhen, China, and requires strong communication and collaboration skills to work effectively with cross-functional teams.
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