Order Fulfillment Specialist
4 days ago
Job Summary
We are seeking a highly skilled Order Fulfillment Specialist to join our team at Lenovo. As a key member of our supply chain team, you will be responsible for ensuring timely and accurate order fulfillment, managing global E&O disposition processes, and tracking order-to-delivery performance.
Key Responsibilities
- Replenish and rebalance orders on-time, resolving system issues during order release
- Design, track, and complete global E&O disposition processes on time
- Monitor and track GEO BO supply orders, resolving system issues during order processing
- Communicate with cross-functional teams to improve order fulfillment efficiency
- Track and monitor order-to-delivery performance, identifying opportunities for improvement
- Support team members and managers in developing and optimizing team reports and visualizations
- Manage replacement and refund processes, analyzing data to inform decisions
- Provide support for WW FF team-related work
Requirements
- 2-5 years of experience in order management, supply chain, or related functions
- Familiarity with SAP/ERP logic, Excel, or SQL
- Excellent English language skills, with a strong command of written and spoken English
- Ability to work under pressure, prioritize tasks, and multitask
- Demonstrated initiative, adaptability, and problem-solving skills in a dynamic environment
- Proficiency in MS Office applications, with SAP knowledge a plus
- Experience in supply chain roles in the service industry a plus
Additional Information
This role is based in China, with opportunities for professional growth and development in a dynamic and global organization.
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