Order Fulfillment Specialist

4 days ago


Dongguan, Guangdong, China Lenovo Full time

Job Summary

We are seeking a highly skilled Order Fulfillment Specialist to join our team at Lenovo. As a key member of our supply chain team, you will be responsible for ensuring timely and accurate order fulfillment, managing global E&O disposition processes, and tracking order-to-delivery performance.

Key Responsibilities

  • Replenish and rebalance orders on-time, resolving system issues during order release
  • Design, track, and complete global E&O disposition processes on time
  • Monitor and track GEO BO supply orders, resolving system issues during order processing
  • Communicate with cross-functional teams to improve order fulfillment efficiency
  • Track and monitor order-to-delivery performance, identifying opportunities for improvement
  • Support team members and managers in developing and optimizing team reports and visualizations
  • Manage replacement and refund processes, analyzing data to inform decisions
  • Provide support for WW FF team-related work

Requirements

  • 2-5 years of experience in order management, supply chain, or related functions
  • Familiarity with SAP/ERP logic, Excel, or SQL
  • Excellent English language skills, with a strong command of written and spoken English
  • Ability to work under pressure, prioritize tasks, and multitask
  • Demonstrated initiative, adaptability, and problem-solving skills in a dynamic environment
  • Proficiency in MS Office applications, with SAP knowledge a plus
  • Experience in supply chain roles in the service industry a plus

Additional Information

This role is based in China, with opportunities for professional growth and development in a dynamic and global organization.



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