Lead Client Success Manager, GCR

2 months ago


Dongguan, Guangdong, China AppsFlyer Full time

Key Responsibilities:

  • Drive and maintain revenue growth across established clients spanning various sectors, including large enterprises.
  • Develop and nurture executive-level relationships while facilitating meetings with a diverse range of business and technology leaders, engaging in proactive sales efforts at multiple organizational tiers.
  • Ensure high client retention rates through exceptional service and support.
  • Provide accurate revenue forecasts for reporting purposes.
  • Identify upsell opportunities by thoroughly understanding and assessing customer requirements.
  • Enhance revenue streams by educating clients and leading strategic discussions with businesses of all sizes.
  • Establish a reputation as a trusted advisor within targeted accounts.
  • Collaborate with cross-functional teams to achieve client business goals and expand account growth.

Who You Are:

  • Possess over 5 years of relevant industry experience, including a minimum of 2 years in B2B SaaS sales, particularly with Chinese enterprises.
  • Have strong connections with key clients across various industries.
  • Demonstrate a proven history of consistently meeting quota targets.
  • Exhibit proficiency in managing intricate and competitive sales processes, complemented by strong business insight.
  • Possess a deep understanding of the digital and mobile marketing landscape, with the capability to translate product offerings into tangible customer value.
  • Excel in building and maintaining relationships and partnerships with clients at all levels of an organization.
  • Show eagerness to learn and grasp our technology comprehensively.
  • Be collaborative and solution-focused, with a positive attitude and resilience.
  • Exhibit a growth mindset and maintain a high level of professionalism.
  • Be proficient in CRM systems, preferably Salesforce.
  • Fluent in both Mandarin and English, with outstanding verbal and written communication skills.

Preferred Qualifications:

  • Referral from an AppsFlyer team member.
  • Experience in mobile (iOS, Android) advertising or ad monetization.
  • Familiarity with Mobile Measurement Partner (MMP) platforms.


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