Operational Excellence Manager
4 days ago
Huntsman's Advanced Materials division is seeking an Operational Excellence Manager to drive business change initiatives and support the global customer experience strategy.
This role will focus on identifying, developing, coordinating, implementing, and controlling business change initiatives to enhance customer engagement from order entry to delivery.
The Operational Excellence Manager will contribute to the Order to Cash process and digital transformation as part of the global supply chain excellence team.
Key responsibilities include:
- Conducting activities in alignment with roles, procedures, and way of working to ensure a safe working environment.
- Contributing to the development and implementation of business cases by analyzing AS-IS and TO-BE situations, evaluating challenges, implications, potential threats, and weaknesses.
- Creating business cases with stakeholders to quantify potential benefits and update management teams on progress, roadblocks, required actions, resources, and results.
- Ensuring effective preparation for steering team meetings and providing regular feedback to management.
- Managing and mitigating deviations from initial project budgets and costs estimates.
- Developing training programs for end-users and collaborating with the Quality Management team to develop process documentation supporting changes implemented.
The ideal candidate will have expertise in customer service, warehousing, and fulfillment, with strong cross-functional project management skills in a multi-cultural environment and significant experience in change management.
In addition to technical skills, the successful candidate will possess strong analytical and synthesis skills, be able to work under pressure, travel up to 30% of the time, and communicate effectively at all business levels.
Salary Range: $90,000 - $120,000 per annum
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