IT Domain Specialist
4 weeks ago
About the Role:
We are seeking a highly motivated and proactive IT Domain Specialist - Intern to join our team at Philips. As an IT Domain Specialist - Intern, you will be responsible for providing 1st line support in solving problems and complaints in terms of IT service & solutions, and handling the escalation to the 2nd line support teams either China or global.
Key Responsibilities:
* Provide 1st line support in solving problems and complaints in terms of IT service & solutions
* Handle the escalation to the 2nd line support teams either China or global
* Update IT applications and environments as required, both hardware and software, in cooperation with other IT domains and global IT or Suppliers
* Organize training for end users on IT applications and its relevant environment, provide advice in the use of relevant technologies
* IT application deploy & implementation for different user communities as required
Requirements:
* Bachelor's degree in IT or software development or software engineering
* Proactive behaviors and ability to quick learn/grow in a complex environment
* Familiar with applications like GitHub, MS ADS
* Familiar with operation system like Windows, Linux OS, and basic network knowledge
* Language skills: Chinese and English, in speech and writing
* Able to attend 3 days per week and duration 3 months at least
About Philips:
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
Learn More:
* Learn more about our commitment to diversity and inclusion
Discover:
* Discover more about our company culture and values
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