IT Support Specialist

1 month ago


Dongguan, Guangdong, China Philips Full time

About the Role

We are seeking a highly motivated and proactive IT Support Specialist to join our team. In this role, you will provide first-line support in solving problems and complaints related to IT services and solutions, escalating issues to second-line support teams as needed.

Key Responsibilities

  • Provide technical support and assistance to end-users on IT-related matters
  • Collaborate with other IT domains to ensure comprehensive and robust end-to-end service solutions
  • Deploy and implement IT applications for various user communities
  • Organize training sessions for end-users on IT applications and their environments

Requirements

  • Bachelor's degree in IT or software development/software engineering
  • Proactive behavior and ability to quickly learn and grow in a complex environment
  • Familiarity with GitHub, MS ADS, and basic network knowledge
  • Languages: Chinese and English (spoken and written)
  • Able to work 3 days a week for at least 3 months

About Philips

We are a health technology company dedicated to improving people's lives through innovative healthcare solutions. Our mission is to make quality healthcare accessible to everyone. If you're passionate about working in a dynamic environment and making a difference, we encourage you to apply.

Salary Information

The estimated salary for this position is $60,000 - $80,000 per year, depending on experience and qualifications. This figure is based on industry standards and takes into account the responsibilities and requirements of the role.



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