IT Support Specialist
1 month ago
About the Role
We are seeking a highly motivated and proactive IT Support Specialist to join our team. In this role, you will provide first-line support in solving problems and complaints related to IT services and solutions, escalating issues to second-line support teams as needed.
Key Responsibilities
- Provide technical support and assistance to end-users on IT-related matters
- Collaborate with other IT domains to ensure comprehensive and robust end-to-end service solutions
- Deploy and implement IT applications for various user communities
- Organize training sessions for end-users on IT applications and their environments
Requirements
- Bachelor's degree in IT or software development/software engineering
- Proactive behavior and ability to quickly learn and grow in a complex environment
- Familiarity with GitHub, MS ADS, and basic network knowledge
- Languages: Chinese and English (spoken and written)
- Able to work 3 days a week for at least 3 months
About Philips
We are a health technology company dedicated to improving people's lives through innovative healthcare solutions. Our mission is to make quality healthcare accessible to everyone. If you're passionate about working in a dynamic environment and making a difference, we encourage you to apply.
Salary Information
The estimated salary for this position is $60,000 - $80,000 per year, depending on experience and qualifications. This figure is based on industry standards and takes into account the responsibilities and requirements of the role.
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