Highly Skilled Network Support Specialist
1 month ago
Company Overview
Leverage your expertise to drive exceptional customer satisfaction as a key member of our Lenovo support team.
Salary: $80,000 - $110,000 per annum
Job Description
We are seeking an experienced Advisory L3 Support Engineer to provide in-depth technical support for front-end support teams on field issues related to Lenovo server and networking products.
Main Responsibilities:
- Provide advanced technical assistance to resolve complex field issues with Lenovo server and networking products.
- Collaborate with the backend support team to identify and escalate design issues or defects until resolution.
- Conduct root cause analysis and develop solutions to prevent repeat issues, contributing to continuous improvement initiatives.
- Prioritize critical situations to ensure customer satisfaction by coordinating across Lenovo/IBM teams.
- Generate business data reports for management review and provide onsite support when necessary.
- Work regular business hours with occasional off-hours support for emergency cases.
Required Skills and Qualifications:
- Bachelor's degree or higher in computer science or engineering.
- Proven experience in troubleshooting and root cause analysis of networking issues and network performance tuning.
- Proficiency in Linux systems, preferably RHCE or RHCA certification; Cisco CCIE or CCNP certification holders.
- Server product development experience is a plus.
- Fluent English communication skills with internal and external teams; ability to manage multiple/complex tasks under pressure.
Benefits:
Limited to those mentioned in the base job description.
-
Highly Skilled Integration Specialist
1 month ago
Dongguan, Guangdong, China Paymentwall Full timeJob DescriptionWe are seeking a highly skilled integration specialist to join our team at Paymentwall. In this role, you will be responsible for designing, building, and maintaining an integration platform for premier merchants and partners using our payment platform.Key Responsibilities:Platform Development: Design and build integration solutions that meet...
-
Highly Skilled Automation Professional
1 month ago
Dongguan, Guangdong, China Molex Full timeOverviewMolex is a leading company in the manufacturing industry, and we are seeking an experienced automation engineer to join our team. This role requires a high level of expertise in designing and developing automation equipment for various manufacturing processes.About YouWe are looking for a highly skilled professional with over 8 years of experience in...
-
Technical Support Specialist
2 months ago
Dongguan, Guangdong, China Red Hat Software (Beijing) Co., LTD. Full timeAbout the RoleRed Hat Global Support Services is looking for a skilled Technical Support Specialist to join its team in Beijing or Shenzhen, China. As a Technical Support Specialist, you will be the primary point of contact for customers seeking technical assistance and support for Red Hat Enterprise Linux (RHEL) solutions. Key responsibilities include:-...
-
IT Support Specialist
1 month ago
Dongguan, Guangdong, China Philips Full timeAbout the RoleWe are seeking a highly motivated and proactive IT Support Specialist to join our team. In this role, you will provide first-line support in solving problems and complaints related to IT services and solutions, escalating issues to second-line support teams as needed.Key ResponsibilitiesProvide technical support and assistance to end-users on...
-
Electrical and Mechanical Support Specialist
1 month ago
Dongguan, Guangdong, China Celestica Full timeJob Overview:We are seeking an experienced Electrical and Mechanical Support Specialist to join our team. In this role, you will be responsible for providing technical support for electrical and mechanical systems, including troubleshooting, repair, and maintenance.Key Responsibilities:- Troubleshoot complex electrical and mechanical problems- Repair and...
-
Electrical Technical Support Specialist
2 months ago
Dongguan, Guangdong, China Celestica Full timeJob Summary:Celestica is seeking an Electrical Technical Support Specialist to join our team. In this role, you will be responsible for performing complex technical tasks, including troubleshooting and repairing failed products, reading and analyzing technical information, and inspecting for quality requirements.Responsibilities:Troubleshoot and repair...
-
L3 Support Engineer for Lenovo Products
2 months ago
Dongguan, Guangdong, China Lenovo Full timeJob Title: L3 Support Engineer for Lenovo ProductsDescription:Are you a skilled technical expert looking for a challenging role? We are seeking a L3 Support Engineer for Lenovo products to join our team.Responsibilities:Provide in-depth technical support to front end support teams for field issues on Lenovo server and networking products.Isolate problems to...
-
Dongguan, Guangdong, China Goldman Sachs Full timeAbout the RoleWe are seeking a highly motivated individual to join our team as an Operations and Risk Management Specialist, supporting the clearing and settlement of futures and options contracts in China markets.
-
NPI Engineering Specialist
1 month ago
Dongguan, Guangdong, China Lumentum Full timeLumentum is a cutting-edge technology company that offers exciting career opportunities to passionate professionals. We are currently looking for a talented NPI Engineering Specialist to join our team.About the Role:This position plays a crucial role in ensuring the successful development and introduction of new products and processes by docking with R&D,...
-
Senior Ecosystem Specialist
4 weeks ago
Dongguan, Guangdong, China Qualcomm Full timeJob Title:Senior Ecosystem Specialist - AI and Semiconductor About Qualcomm ChinaQualcomm China is a leading technology company that specializes in developing and manufacturing innovative semiconductor products. We are seeking a highly motivated and experienced Senior Ecosystem Specialist to join our team. Job DescriptionWe are looking for a talented...
-
Information Security Specialist
1 month ago
Dongguan, Guangdong, China BSI Full timeWe are seeking an experienced Information Security Specialist to join our team at BSI. This is a great opportunity for someone with a passion for information security and a desire to work in a dynamic environment.As an Information Security Specialist, you will be responsible for undertaking management system assessments in accordance with BSI requirements....
-
Supply Chain Quality Assurance Specialist
1 month ago
Dongguan, Guangdong, China Carrier Full timeJob SummaryWe are seeking a highly skilled Supply Chain Quality Assurance Specialist to join our team in China. In this role, you will be responsible for providing guidance and coaching to internal Site SQE and external suppliers based on supplier quality vision, mission, and standard works.Key ResponsibilitiesDevelop and execute annual audit and performance...
-
Senior CAD/CAM Solutions Specialist
4 weeks ago
Dongguan, Guangdong, China OPEN MIND Technologies AG Full timeAbout the RoleWe are seeking a highly skilled Senior CAD/CAM Solutions Specialist to join our dynamic team at OPEN MIND Technologies AG.Job SummaryThe successful candidate will be responsible for delivering exceptional technical and sales support to our valued customers, prospective clients, esteemed dealers, and strategic partners.Key...
-
Manufacturing Process Specialist
1 month ago
Dongguan, Guangdong, China Roku Full timeJob OverviewWe are seeking a highly motivated Manufacturing Process Specialist to join our Operations team at Roku. As a key member of our team, you will be responsible for supporting the planning and execution of new product development builds and sustaining operations.About the RoleIn this role, you will work closely with cross-functional teams including...
-
Quality Assurance Specialist
1 month ago
Dongguan, Guangdong, China Lumentum Full timeWe are seeking a highly skilled Quality Assurance Specialist to join our team at Lumentum. This is an exciting opportunity for an experienced professional in quality management to make a meaningful contribution to our organization.About the RoleThe Quality Assurance Specialist will be responsible for ensuring the highest standards of quality in our...
-
Electrical Hardware Development Specialist
1 month ago
Dongguan, Guangdong, China GoPro, Inc. Full timeOverviewGoPro, Inc. is a leader in the consumer electronics industry, known for our innovative and high-quality products. We are seeking a highly skilled Electrical Hardware Development Specialist to join our team.Job SummaryWe are looking for an experienced Electrical Hardware Development Specialist to design and develop electrical hardware components for...
-
Insurance Channel Development Specialist
1 month ago
Dongguan, Guangdong, China AIG Full timeAbout the RoleWe are seeking a highly motivated and experienced Insurance Channel Development Specialist to join our team in Shenzhen. In this role, you will be responsible for identifying and developing alternative distribution channels, building strong business relationships with these channels, and soliciting business through training, motivation, and...
-
Enterprise Technology Specialist
2 months ago
Dongguan, Guangdong, China Red Hat Software (Beijing) Co., LTD., Shenzhen Branch Full timeAbout the RoleWe are seeking a highly skilled Enterprise Technology Specialist to join our team at Red Hat Software (Beijing) Co., LTD., Shenzhen Branch. As a key member of our sales team, the successful candidate will be responsible for driving the adoption of our cloud and middleware solutions across South China.Key Responsibilities:Sell and promote our...
-
Strategic Procurement Specialist
1 month ago
Dongguan, Guangdong, China Philips Full time**Job Overview:**We are seeking a highly skilled Strategic Procurement Specialist to join our team at Philips Innovation Center in Shenzhen, China.The successful candidate will be responsible for procuring new products and ensuring the total cost of ownership (cost, quality, availability) is optimized throughout the product's life cycle.**Key...
-
Global Service Quality Management Specialist
1 month ago
Dongguan, Guangdong, China Lenovo Full timeAt Lenovo, we are seeking a highly skilled Global Service Quality Management Specialist to join our team. In this critical role, you will be responsible for managing the quality of parts and ensuring that our suppliers meet our high standards.Job DescriptionThe primary focus of this position is to manage and improve the quality of parts delivered by our...