Global Service Quality Management Specialist

1 month ago


Dongguan, Guangdong, China Lenovo Full time

At Lenovo, we are seeking a highly skilled Global Service Quality Management Specialist to join our team. In this critical role, you will be responsible for managing the quality of parts and ensuring that our suppliers meet our high standards.

Job Description

The primary focus of this position is to manage and improve the quality of parts delivered by our suppliers. This includes monitoring supplier performance, driving continuous improvement initiatives, and collaborating with cross-functional teams to resolve quality-related issues.

Your key responsibilities will include:

  • Managing Key Performance Indicators (KPIs) related to part quality and customer satisfaction;
  • Maintaining strong relationships with suppliers to drive quality improvements and ensure compliance with our quality management system;
  • Collaborating with internal stakeholders to identify and implement process improvements;
  • Conducting regular audits and Quarterly Business Reviews (QBRs) to assess supplier performance and provide recommendations for improvement;
  • Driving end-to-end solution execution to address quality-related issues.
Requirements

To succeed in this role, you will need:

  • A bachelor's degree or higher in electronics engineering or a related field, with at least 2 years of experience in a quality-related role;
  • Excellent technical and process skills in electronics and mechanical commodity manufacturing, including new build, testing, refurbishing, and repairing;
  • Strong supplier management and project management skills;
  • Knowledge of quality systems, such as ISO9000;
  • Fluent English language skills, with excellent communication and teamwork abilities;
  • Ability to adapt quickly to a multicultural, multinational, and multi-time zone business environment.
Benefits

We offer a competitive salary and benefits package, including:

  • Estimated annual salary: ¥300,000 - ¥500,000 (dependent on experience and qualifications);
  • Ongoing professional development opportunities;
  • A dynamic and supportive work environment;
  • Opportunities for career growth and advancement;
  • A comprehensive benefits package, including health insurance, retirement plans, and paid time off.


  • Dongguan, Guangdong, China Philips Full time

    Job OverviewWe are a health technology company committed to providing quality healthcare services. As a Quality Assurance Specialist, you will be part of our team that strives to make a positive impact on people's lives.About the RoleThis is an exciting opportunity to learn and grow with us while making a difference in the lives of others. You will work...


  • Dongguan, Guangdong, China Lenovo Full time

    Job Overview Lenovo is seeking a skilled Global Service Parts Planning Manager to join our team in Shenzhen, China. This role is responsible for delivering high-quality service parts planning solutions to support our global operations. Key Responsibilities NPI/Regular/LTB whole lifecycle global service parts planning operation. Commodity parts planning...


  • Dongguan, Guangdong, China Oerlikon Full time

    Quality Assurance SpecialistOerlikon is seeking a skilled Quality Assurance Specialist to join our team.Job Summary:Provide quality assurance for new projects and ensure compliance with company standards.Handle customer complaints and incoming product quality issues efficiently.Conduct data analysis, identify areas for improvement, and implement...


  • Dongguan, Guangdong, China Celestica Full time

    Job OverviewCelestica is seeking an experienced Global Operations Engineering Specialist to join our team in Asia. This role will be responsible for providing advanced technical expertise and support to production and customer-identified material problems.Responsibilities:Document, maintain, and improve implementation of processes.Provide quality and...


  • Dongguan, Guangdong, China Lenovo Full time

    Job Overview:We are seeking a skilled Supply Chain Quality Assurance Specialist to join our team at Lenovo.Job Description:1. Quality Management: Develop and implement quality management systems to ensure parts quality meets customer requirements.2. Supplier Management: Monitor supplier performance and drive continuous improvement to meet KPI targets.3. Root...


  • Dongguan, Guangdong, China Lumentum Full time

    We are seeking a highly skilled Quality Assurance Specialist to join our team at Lumentum. This is an exciting opportunity for an experienced professional in quality management to make a meaningful contribution to our organization.About the RoleThe Quality Assurance Specialist will be responsible for ensuring the highest standards of quality in our...


  • Dongguan, Guangdong, China Oerlikon Full time

    Quality Assurance SpecialistDuties and Responsibilities:Manage customer complaints and handle incoming quality issues.Oversee new project quality assurance and data analysis.Implement continuous improvement actions and maintain QMS tasks.Conduct internal audits and follow up on quality standards.Ensure national product quality assurance and perform other...


  • Dongguan, Guangdong, China Pottery Barn Full time

    Job Summary:The Global Merchandising Specialist is responsible for managing product order execution, product development, cost negotiation, vendor sourcing and relationship, risk mitigation, and stakeholder communications. This role works in conjunction with the Engineering & QA & Order Execution team to support the US-based team and factory needs.Key...


  • Dongguan, Guangdong, China Lumentum Full time

    Lumentum is a dynamic company that prides itself on its mission-driven culture. Our team is passionate about delivering exceptional quality, and we're looking for a talented Quality System Engineer Specialist to join us.Estimated Salary: $85,000 - $110,000 per yearJob Description:OverviewWe're seeking an experienced Quality System Engineer Specialist to...


  • Dongguan, Guangdong, China Dongguan Heitkamp & Thumann Metal Products Ltd. Full time

    Quality Assurance RoleAt Dongguan Heitkamp & Thumann Metal Products Ltd., we are seeking a Senior Quality Assurance Specialist to join our team. The ideal candidate will have a strong background in quality control and assurance, with a focus on delivering world-class quality to our customers.Main ResponsibilitiesDevelop and implement quality policies and...


  • Dongguan, Guangdong, China Kuehne+Nagel Full time

    Job DescriptionYou will be part of our Project Logistics team, contributing your expertise and skills to deliver customer and operational excellence.Your role is to lead the delivery of operational excellence through a team of operational care specialists by providing leadership and direction, while continuously optimizing production costs to deliver...


  • Dongguan, Guangdong, China Molex Full time

    Job DescriptionAt Molex, we are seeking a skilled Advanced Quality Assurance Specialist to join our team.The successful candidate will work closely with internal customers to resolve supplier/component NPI issues, focusing on quality improvement and supplier support.This role requires strong analytical skills, attention to detail, and effective communication...


  • Dongguan, Guangdong, China Lenovo Full time

    Job SummaryIn this role as an Order Fulfillment Specialist, you will be responsible for ensuring timely and accurate order fulfillment across the globe. This involves replenishment and rebalancing orders, resolving system issues during release, and tracking global E&O disposition processes. You will work closely with cross-functional teams to improve order...


  • Dongguan, Guangdong, China Carrier Full time

    Job SummaryWe are seeking a highly skilled Supply Chain Quality Assurance Specialist to join our team in China. In this role, you will be responsible for providing guidance and coaching to internal Site SQE and external suppliers based on supplier quality vision, mission, and standard works.Key ResponsibilitiesDevelop and execute annual audit and performance...


  • Dongguan, Guangdong, China Lenovo Full time

    About the RoleThis Sr. Order Fulfillment Specialist position plays a vital role in ensuring timely and accurate order releases. The selected candidate will be responsible for replenishing and rebalancing orders, resolving system issues during order release, and designing, tracking, and completing the Global E&O disposition process on time.Key...


  • Dongguan, Guangdong, China The LEGO Group Full time

    Job OverviewThe LEGO Group is seeking a skilled Supplier Quality Manager to join our team in ensuring the outstanding quality of our products. As a key member of our Quality in External Parts (QiEP) department, you will play a vital role in securing external manufactured plastic parts that meet our unique quality value.This exciting opportunity requires a...


  • Dongguan, Guangdong, China AIG Full time

    Job OverviewA trade credit specialist plays a pivotal role in helping businesses navigate the complexities of global trade.We are seeking an experienced professional to join our team as a trade credit specialist, focusing on the Asia-Pacific region.ResponsibilitiesAnalyze and interpret financial statements and credit reports to assess the creditworthiness of...


  • Dongguan, Guangdong, China The Langham, Shenzhen Full time

    About The Langham, ShenzhenWe are seeking a highly skilled Senior Quality Assurance Manager to join our team at The Langham, Shenzhen. As a key member of our hotel's management team, you will play a vital role in promoting a culture of excellence and developing Total Quality Management systems.Job DescriptionThe successful candidate will be responsible...


  • Dongguan, Guangdong, China FedEx Full time

    Job DescriptionWe are seeking a highly motivated and results-driven Account Executive to join our team. As an Account Executive, you will be responsible for developing and executing sales strategies to drive revenue growth and expand our customer base.Key ResponsibilitiesDevelop and maintain strong relationships with existing customers to ensure high levels...


  • Dongguan, Guangdong, China The LEGO Group Full time

    Quality Assurance LeadThe role of Quality Assurance Lead at The LEGO Group is to guarantee the quality of our products and services. This involves evaluating product structures and designs to ensure compliance with safety and functional requirements throughout the development process.Responsibilities:Evaluate product designs and structures to ensure safety...