Customer Service Representative

4 weeks ago


Qingdao, Shandong, China Trelleborg Industrial Solutions - Fluid HandlingSolutions Full time
Job Title: Customer Service Representative

Trelleborg Industrial Solutions - Fluid Handling Solutions is a world leader in engineered polymer solutions for various industries. We are seeking a highly skilled Customer Service Representative to join our team.

Key Responsibilities:
  • Manage customer orders, track status, and ensure timely delivery
  • Coordinate import and export activities, including customs declaration and clearance
  • Oversee logistics and inventory management to ensure efficient operations
  • Provide exceptional customer service and resolve complaints in a timely manner
Requirements:
  • Bachelor's degree in Supply Chain Management or related field
  • 3+ years of experience in sales, customer support, or coordination
  • Proficient in MS Office and CRM, ERP, SAP systems
  • Strong communication, coordination, and decision-making skills
What We Offer:
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment


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