Site Activation Coordinator

3 hours ago


Shanghai, Shanghai, China Parexel Full time

Aligning our values leads to exceptional achievements.

Primary Responsibilities:

Start-Up Phase (from site identification to pre-initiation):

Serve as Parexel's primary liaison with designated sites, ensuring quality and timely delivery during the start-up phase.

  • Cultivate relationships with investigators and site personnel.
  • Oversee and manage country-specific feasibility and site pre-qualification and qualification tasks, which may include:

- Drafting, negotiating, and facilitating the execution of Confidentiality Agreements (CDA), Clinical Site Agreements (CSAs), and any necessary amendments.
- Conducting remote Qualification Visits (QVs).

Generate visit/contact reports, utilizing judgment to identify site challenges and direct resolution efforts. Formulate strategies to configure, distribute, collect, review, and approve high-quality country-specific and/or site-specific documents or essential regulatory documents (SRP) and any updated or amended regulatory documentation. Tailor, review, and negotiate country/site-specific Informed Consent Forms (ICF), translations (within the parameters of country/regulatory/client requirements), and negotiate any amendments as necessary. Prepare and submit IRB/IEC and MoH/RA applications (if applicable), resolving conflicts and determining appropriate follow-up until final approval is received. Ensure all relevant documentation is submitted to the trial master file in accordance with project plans and company policies. Forecast, develop, manage, and revise plans and strategies for:

- IRB/IEC and MoH/RA submission/approval,
- Site activation,
- Patient recruitment and retention.

Update and maintain Clinical Trial Management Systems (CTMS) promptly. Identify and address site inquiries and issues, including potential risks related to site activation timelines, patient recruitment strategies, training deficiencies, data quality or integrity, and study compliance. Facilitate and support assigned sites with access to relevant study systems, ensuring compliance with all project-specific training requirements prior to study initiation. Actively engage in Investigator and other external or internal meetings, audits, and regulatory inspections. Work independently with minimal oversight. Keep management informed about work progress and any arising issues.

Maintenance Phase (from initiation to close-out):

Act as Parexel's direct contact with assigned sites, ensuring the overall integrity of study implementation and adherence to study protocols, while resolving site issues.

  • Foster relationships with investigators and site staff.
  • Support sites with access to relevant study systems and ensure compliance with project-specific training requirements.
  • Assess on-site staff assignments and implement corrective actions as necessary.
  • Address and resolve site issues, including the need for additional training and documentation deficiencies.
  • Follow up on unresolved issues from previous visits.
  • Respond to site-related inquiries.
  • Utilize knowledge to identify and evaluate potential data quality and integrity issues, implementing appropriate follow-up actions.
  • Participate in Investigator and other external or internal meetings and audits as required.
  • Collect, review, and approve updated/amended site documentation, including regulatory documents as applicable.
  • Collaborate with site staff to evaluate recruitment plans and provide strategies for improvement.
  • Conduct on-site visits, including Qualification and Initiation visits, applying judgment to independently resolve site issues.
  • Perform remote visits/contacts as needed.
  • Generate visit/contact reports.
  • Assess overall compliance and performance of sites and site staff, providing recommendations for site-specific actions.
  • Manage test article/study supply, including accountability and destruction/return status.
  • Review and follow up on site payment status.
  • Monitor CRF data entry, query status, and SAEs.
  • Conduct on-site study-specific training (if applicable).
  • Perform assessments of site facilities.
  • Recognize the impact of study non-compliance/issues/delays/changes on study timelines and communicate urgent study issues with proposed resolution strategies.

Overall Responsibilities from Site Identification to Close-Out:

Ensure timely and accurate completion of project objectives and updates to applicable trial management systems.

  • Collaborate with team members to achieve project goals, providing strategies for efficient planning and completion, while encouraging team support.
  • Maintain ongoing updates in Clinical Trial Management Systems (CTMS), including regular reviews of site-level data and ensuring timely, high-quality data entry compliance from sites, managing and submitting all relevant documents to the Trial Master File (TMF) with first-time quality, and distributing study documents to sites.
  • Ensure assigned sites are prepared for audits and inspections.
  • Monitor compliance with ICH-GCP and applicable international and local regulations.
  • Delegate administrative tasks to the Administrative Support Team as needed, guiding team members and providing feedback to management regarding performance.
  • Demonstrate commitment to high-quality work.
  • Foster a positive, results-oriented work environment, building collaborative relationships and communicating openly with team members.
  • Maintain knowledge of and ensure compliance with applicable ICH-GCP Guidelines, international and local regulations, Parexel SOPs, and study-specific procedures.
  • Understand project scope, milestones, and budgets, striving for high-quality, timely, and efficient delivery.
  • Provide input for Performance Development Conversations.
  • Keep management informed about work progress and any issues.
  • Develop expertise to become a subject matter expert.
  • Work independently with minimal oversight.
  • Complete additional tasks in a timely manner (e.g., timesheets, expenses, metrics, etc.)

Required Skills:

  • Strong problem-solving abilities.
  • Ability to work independently while seeking guidance when necessary.
  • Effective presentation skills.
  • Client-focused approach.
  • Professional interaction within client organizations.
  • Flexibility regarding work assignments and new learning opportunities.
  • Capacity to manage multiple tasks and evaluate various unpredictable scenarios to meet project timelines.
  • Willingness to work in a matrix environment and value teamwork.
  • Proficient computer skills, including knowledge of Clinical Trial Management Systems (CTMS), Electronic Document Management Systems (EDMS), and MS Office products.
  • Strong interpersonal, verbal, and written communication skills.
  • Sense of urgency in completing tasks and assisting others to meet study deliverables.
  • Developing time management skills to meet study needs and team objectives.
  • Ability to work across cultures.
  • Commitment to consistently high-quality work.
  • Ability to work effectively in a virtual team environment.
  • Willingness to accommodate travel requirements as necessary.
  • Attention to detail.
  • Valid driver's license where required.

Knowledge and Experience:

  • Previous relevant work experience is preferred.

Education:

  • Degree in biological science, pharmacy, or other health-related discipline preferred, or equivalent nursing qualification or other relevant experience.


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