Brand Integrity Specialist I

2 months ago


Shanghai, Shanghai, China Ecolab Full time

Job Overview

Ecolab is in search of a Brand Protection Advisor to be part of its EcoSure division, a leader in brand safeguarding initiatives, dedicated to enhancing operational excellence and supporting our clients in expanding their businesses. Our team members are recognized authorities in brand standards, guest satisfaction, food safety, public health, workplace safety, and product quality. EcoSure collaborates with premier brands across the hospitality sector, including foodservice, hotels, convenience stores, facilities, and long-term care.

What We Offer

  • The chance to tackle some of the world's most significant challenges, aiding customers in achieving clean water, safe food, and healthy environments.
  • The opportunity to influence and shape your career within a company that is committed to growth and offers a long-term career trajectory in operations, training, sales, or leadership.
  • The backing of an organization that values the inclusion and engagement of diverse individuals, perspectives, and ideas to reach our fullest potential.
  • A comprehensive benefits package commencing from the first day of employment.
  • A paid training program that encompasses job shadowing, e-learning modules, structured field activities, and tailored classroom-style training.
  • Be part of a company that prioritizes a culture of safety, featuring top-tier safety training and personal protective equipment.

Your Responsibilities

  • Conduct a variety of brand protection assessments at client sites, utilizing a foundation of consulting, coaching, and training to meet the unique expectations and program requirements of clients while safeguarding their brand and enhancing guest satisfaction.
  • Prepare and present summary reports of assessment results, identifying areas for improvement and recommendations to client leadership.
  • Collaborate with other EcoSure and Ecolab teams to address client challenges.
  • Achieve a budgeted number of visits weekly, ensuring an exceptional client experience.
  • Employ a tablet, Microsoft Suite, and Customer Relationship Management (CRM) technology for efficient planning and essential job functions.
  • Support the growth initiatives of both our company and our clients.

Position Details

  • Candidate must reside within a reasonable distance of a major international airport.
  • Overnight travel may be required: Up to 100%.
  • Position may require occasional evening, weekend, and overtime work as business needs arise.

Minimum Qualifications

  • High school diploma with a minimum of 3 years of operational experience in international hotels at a management level.
  • Proficient in multiple languages (English required, with proficiency in another major Asian language such as Mandarin or Japanese preferred).
  • Valid international passport with a strong record of Visa approvals.
  • No immigration sponsorship available.

Physical Requirements

  • Ability to be around, handle, and potentially consume food products made from or containing animal products and/or common allergens.
  • Ability to lift and carry up to 25 pounds.
  • Ability to inspect client playgrounds by climbing, crawling in confined spaces, and navigating tube slides.
  • Essential duties include bending, squatting, and adjusting movements to assess areas both low to the ground and above head height.
  • Ability to stand and walk for extended periods at client locations.
  • Ability to drive and/or fly to client locations as necessary.
  • Drive a company-provided vehicle as required to perform job duties (pre-employment and ongoing motor vehicle record checks will be conducted to determine eligibility).

Preferred Qualifications

  • Bachelor's degree in culinary, hospitality, or business-related field.
  • Exceptional customer service and advanced consultative skills.
  • Ability to perform well under pressure, manage multiple tasks, and work efficiently within deadlines.
  • Strong planning and organizational skills with a keen attention to detail.
  • Ability to work independently, demonstrating initiative, sound judgment, and superior decision-making and problem-solving abilities.
  • Current and valid International Driver's License is preferred.

Our Commitment to Diversity and Inclusion

Ecolab is dedicated to fair and equal treatment of associates and applicants, furthering the principles of Equal Opportunity Employment. Our goal is to fully utilize minority, female, and disabled individuals at all levels of the workforce. We will recruit, hire, promote, transfer, and provide opportunities for advancement based on individual qualifications and job performance. In all employment-related matters, Ecolab will not discriminate against any associate or applicant based on race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability.



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