TEM Application Specialist, Life Sciences
4 weeks ago
We are seeking a highly skilled TEM Application Specialist to join our team in Life Sciences. As a trusted advisor, you will provide in-person and remote support to our customers, helping to increase satisfaction and build loyalty.
- Deliver on-site and remote scientific application support and training to customers on our leading TEM products.
- Coordinate customer training and deploy training agendas locally.
- Lead product demonstrations and sample jobs at customer or NanoPort sites.
- Own regional platform and workflow, and benchmarking.
- Generate results for marketing collateral in coordination with Sales Development and Product Marketing managers.
- Diagnose and resolve product performance problems and customer queries/complaints.
- Work with sales representatives on sales calls to provide technical and application assistance.
- Assist the regional sales team in developing accounts by giving technical seminars and presentations.
- Maintain up-to-date technical expertise and in-depth knowledge of our product portfolio and scientific developments in TEM and related subjects.
- Mentor colleagues.
Requirements:
- Major in Life Sciences, Master's or equivalent degree, higher degree preferred.
- 3+ years of Cryo-TEM experience, or 6+ years of related experience, experienced in biological sample cryo workflow.
- Experience in communicating technical materials in written and verbal form.
We are committed to enabling our customers to make the world healthier, cleaner, and safer. Our values - Integrity, Intensity, Innovation, and Involvement - guide our work together to accelerate research, solve complex scientific challenges, drive technological innovation, and support patients in need.
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