Executive Assistant Manager
2 months ago
About the Role
We are seeking a highly skilled and experienced Sales and Marketing Director to join our team at Hyatt Corporation. As an Executive Assistant Manager, you will be responsible for developing and implementing the hotel's marketing strategy to achieve and exceed forecasted revenue figures.
Key Responsibilities
- Develop, implement, and maximize the hotel's marketing strategy to achieve and exceed forecasted revenue figures in Rooms, Food and Beverage, and all other revenue generating departments.
- Ensure that all hotel, company, and local rules, policies, and regulations relating to financial record keeping, money handling, and licensing are adhered to.
- Oversee all sales strategy, tactic, and action implementations, complying with the Smart Selling approach, to create a strong and disciplined Sales Team.
- Manage weekly yield meetings and monthly strategic meetings to develop and adjust marketing strategies and short-term pricing and channel tactics.
- Proactively manage all marketing resources and funds, and control departmental costs, working through the respective Heads of Department as appropriate.
- Monitor that all hotel Associates deliver the brand promise and provide exceptional guest service at all times.
- Oversee and assist in the recruitment and selection of all Sales and Marketing Associates.
- Oversee the implementation and ongoing monitoring of Personal Business Plans for all Sales Associates.
- Maintain strong, professional relationships with relevant representatives from competitor hotels, business partners, and other organizations.
- Respond to changes in the Sales and Marketing function as dictated by the industry, company, and hotel.
Requirements
- University degree or diploma in Marketing or Hospitality/Tourism management.
- Minimum 2 years' work experience as Director of Sales & Marketing in a hotel.
- Excellent problem-solving, negotiation, administrative, and interpersonal skills.
- Proficiency in English, with expert English skills: listening, speaking, reading, and writing.
- Experience in large-scale Resort hotel operation will be an advantage.
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