Scientific Application Specialist

2 weeks ago


Chaoyang Shi, China Novogene Full time
Job Title: Scientific Application Specialist About the Role: We are seeking a highly skilled Scientific Application Specialist to join our team at Novogene. As a key member of our team, you will be responsible for providing customized solutions in data analysis directly to our customers and assisting in any pre/post sales problems. Responsibilities: * Provide expert-level support in data analysis, experimental design, and data processing to our customers. * Troubleshoot post-sales issues, identify root causes, and provide feedback to internal departments to resolve customer problems. * Collaborate with internal departments to support and resolve complex customer and/or product issues. * Develop and maintain positive relationships with customers to improve customer satisfaction. * Stay up-to-date with the latest scientific and technological advancements in life sciences and biotechnology to identify opportunities for revenue growth in the AMEA region. * Share knowledge and expertise with colleagues and distributors through training, discussions, and Q&A sessions. Requirements: * Bachelor's degree or Master's in life sciences or biotechnology disciplines. * Minimum 1-3 years of experience in a similar role or 2 years of experience in a research sector. * Experience in cell/tissue culture and molecular biology. * Familiarity with Next-Generation Sequencing (NGS). * Excellent communication and organizational skills. * Strong analytical and technical troubleshooting skills. What We Offer: * A dynamic and supportive work environment. * Opportunities for professional growth and development. * Competitive salary and benefits package. Language: English

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