Scientific Support Engineer
1 week ago
Workplace: Singapore
Key Responsibilities:
Deliver tailored solutions in data analysis directly to clients and assist with any pre/post-sales inquiries.Resolve post-sales challenges including experimental design, data generation, data processing, and bioinformatics. Identify the root cause of issues and collaborate with relevant departments to address customer concerns. Work closely with internal teams to support and resolve intricate customer and/or product-related issues.Assist in sales initiatives by providing technical presentations and engaging in discussions on experimental design to enhance our success rate in complex sales scenarios.Conduct on-site experimental demonstrations as required to aid clients in initiating innovative experiments for significant projects.Foster and maintain strong relationships with clients to enhance overall customer satisfaction.Continuously enhance scientific and technological expertise, with a focus on recognizing and understanding current and emerging applications that could drive revenue growth in the AMEA region.Proactively share expertise, scientific knowledge, and skills through training sessions, discussions, and Q&A with colleagues and distributors to cultivate a knowledgeable organization in the life sciences sector.Qualifications:
Bachelor's or Master's degree in life sciences or biotechnology-related fields.A minimum of 1 to 3 years of experience in a comparable role or 2 years in the research sector.Proficient in cell/tissue culture and molecular biology techniques.Familiarity with next-generation sequencing (NGS).Exceptional communication and organizational abilities.Strong analytical and technical problem-solving skills.Detail-oriented with a commitment to delivering high-quality results.-
Client Support Engineer
1 week ago
Chaoyang Shi, China Novogene Full timeLocation: China Available Locations: Beijing, ChinaThe Client Support Engineer will engage with both sales teams and clients to deliver technical insights and tailored solutions, aiding the sales force in meeting their financial objectives. This role involves gathering and analyzing market data while collaborating closely with various departments within the...
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Scientific Application Specialist
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Chaoyang, China Novogene Full timeLocation: Singapore Work place: Singapore Responsibilities: Provide customized solutions in data analysis directly to our customers and assist in any pre/post sales problems. Troubleshoot post-sales issues including experimental design, data generation, data processing, bioinformatics. Identify root cause and feedback to corresponding company department and...
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Engineer I, EM-Academy Engineer
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Wuhan Shi, China Thermo Fisher Scientific Full timeEM-Academy Engineer Job type: Full-time About Thermo Fisher Scientific Thermofisher Scientific Inc. (NYSE: TMO) is the world leader in serving science, with revenues of $42B and 125,000 employees in 50 countries. Our mission is to enable our customers to make the world healthier, cleaner and safer. We help our customers accelerate life sciences...
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Technical Support
5 months ago
Chaoyang, China Novogene Full timeLocation: China Locations: Beijing, ChinaThe Technical Support will communicate with sales and customers to provide technical answers and customized solutions and help the sales team to achieve revenue goals. He/she will collect and report market information and will work closely with other teams within the company. The position may need to travel with sales...
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Head of scientific research project
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Technical Support Specialist
1 week ago
Chaoyang Shi, China Elekta Full timeAbout the RoleWe are seeking a highly skilled and motivated Technical Support Specialist to join our team at Elekta. As a Technical Support Specialist, you will be responsible for providing technical support and assistance to our customers, including healthcare professionals, service engineers, and partners.Key ResponsibilitiesProvide technical support and...
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Engineer III, Field Applications
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Dongguan Shi, China Thermo Fisher Scientific Full time: Perform Electron Microscope (EM) product demonstrations, including the development of new techniques and applications for Thermo Fisher partners and customers. Cultivating positive customer relationships and acting as a high-level customer interface for specific instrument/applications issues, explaining complex technology details, giving in depth...
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Technical Support Expert
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Account Manager-East
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Life Sciences Application Consultant
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Chaoyang Shi, China Novogene Full timeLocation: Singapore Workplace: Singapore Key Responsibilities: Deliver tailored solutions in data analytics directly to clients and assist with any pre/post-sales inquiries.Resolve post-sales challenges, including experimental design, data generation, data processing, and bioinformatics. Identify the root cause of issues and collaborate with relevant...
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Biotechnology Solutions Specialist
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Chaoyang Shi, China Novogene Full timeLocation: Singapore Workplace: Singapore Key Responsibilities: Deliver tailored solutions in data analytics directly to clients and assist with any pre/post-sales inquiries.Resolve post-sales challenges, including experimental design, data generation, data processing, and bioinformatics. Identify root causes and communicate with relevant departments to...
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Sr Account Manager
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Technical Solutions Specialist
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Chaoyang Shi, China BeiGene Full timeJob Summary:The Senior Director, Commercial Product Quality External Supply will be responsible for ensuring the commercial products at Contract Manufacturing Organizations (CMOs) are manufactured, packed, labeled, stored, and transported in a controlled manner that meets regulatory expectations and applicable Good Manufacturing Practice (GMP) and Good...
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Technical Support Engineer
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Wireless Connectivity SW Support Engineer
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Advisory L3 Support Engineer
1 month ago
Dongguan Shi, China Lenovo Full timeDescription and Requirements Responsibility: Provide in-depth technical support to front end support team for field issue on Lenovo server and networking products. Isolate the problem to function building block via log analysis, problem replication and experiment, and then provide solution or workaround to fix the customer issues and make sure the...
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Business Development Manager
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Support Engineering M/F
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Dongguan Shi, China STMicroelectronics Full timeJob description As part of Digital Transformation and Information Technology (DTIT) organization team, the role is to improve, develop, test, deploy and support Manufacturing Applications focus on Advanced Dispatching solutions (RTD) of Semiconductor Manufacturing industry. - To participate in the design with Business Analyst and development of...