Housekeeping Manager

3 days ago


Suzhou, Jiangsu, China Four Seasons Hotels and Resorts Full time
About Four Seasons

Four Seasons Hotels and Resorts is a global leader in the hospitality industry, renowned for its exceptional service, luxurious amenities, and unparalleled guest experiences. Our team members are the driving force behind our success, and we are committed to creating a world-class employee experience that fosters growth, development, and a sense of community.

About the Role

The Housekeeping Manager is a key member of our Housekeeping team, responsible for ensuring that our guest rooms and public areas are cleaned to the highest standards. This role requires a strong leader who can motivate and inspire a team of Housekeeping staff to deliver exceptional results.

Key Responsibilities
  • Manage a team of Housekeeping staff to ensure that guest rooms and public areas are cleaned to exacting standards.
  • Conduct regular inspections to ensure that all areas meet our high standards.
  • Develop and implement effective cleaning schedules and procedures to ensure efficient use of resources.
  • Train and develop Housekeeping staff to ensure they have the skills and knowledge needed to deliver exceptional results.
  • Monitor and control inventory levels to ensure that we have the necessary supplies to maintain our high standards.
  • Collaborate with other departments to ensure seamless communication and coordination.
Requirements
  • At least 2-3 years of experience in a similar role, preferably in an international luxury hotel.
  • Strong leadership and supervisory skills, with the ability to motivate and inspire a team.
  • Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and guests.
  • Ability to work independently and under pressure in a fast-paced environment.
  • Proficient in Microsoft Office Suite and related software.
  • Fluent in English, with Mandarin speaking and working authorization in China a must.
What We Offer
  • Competitive salary and benefits package.
  • Excellent training and development opportunities.
  • Complimentary accommodation at other Four Seasons Hotels and Resorts.
  • Complimentary dry cleaning for employee uniforms.
  • Complimentary employee meals.
  • Employee service awards.
  • Annual employee party/social and sporting events.
  • An opportunity to build a lifelong career with global potential and a real sense of pride in work well done.
Schedule & Hours

This is a full-time position, with shifts varying and arranged upon operational needs.



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