Senior Laboratory Supervisor
2 weeks ago
Job Summary:
This role supports the business unit team in delivering certification and testing services to clients. The successful candidate will work closely with the Operation/Country Manager to manage laboratory activities, ensure timely delivery of services, and maintain high levels of customer satisfaction.
Key Responsibilities:
- Support the management of laboratory operations, including personnel supervision, training, and development.
- Collaborate with the team to optimize the certification process, ensuring delivery meets corporate and divisional objectives.
- Provide technical assistance to clients, resolving issues and ensuring high levels of customer satisfaction.
- Contribute to the development of laboratory procedures, ensuring consistency with corporate policies and objectives.
- Lead by example, promoting a culture of quality, safety, and excellence within the team.
Requirements:
- Graduate in Engineering or Science with MBA (desired).
- Minimum 5-8 years of experience in certification or equivalent technical roles.
- Proven leadership skills, with ability to manage and inspire staff.
- Strong communication, problem-solving, and analytical skills.
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