Hotel Operations Manager

6 days ago


Sanya, Hainan, China Shangri-La Full time

Shangri-La Resort Leadership Opportunity

Located in a premier beach destination, Shangri-La's Boracay Resort and Spa is a luxurious haven for vacationers. Situated on a hillside in a nature reserve, the resort offers a serene escape from the hustle and bustle of daily life.

Key Responsibilities

The Director of Rooms provides exceptional guest services and leads the Rooms Division team in accordance with Shangri-La's quality standards.

Requirements

  • At least 3 years of experience in an international hotel or resort in a similar capacity
  • Progressively responsible positions within the Rooms Division, including Front Office Manager, Housekeeping Manager, or Assistant Director of Rooms
  • Strong knowledge of Front Office, Concierge, Housekeeping, Villa, Transportation, Laundry, and Guest Service Center Operations
  • Business and financial acumen, with a strong ability to lead and motivate the team
  • College graduate or certificate in hotel management
  • Fluent in oral and written English language
  • Displays initiative, professionalism, and the ability to lead and motivate the team

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