Store Associate II Role
2 months ago
Role Overview
As a Store Associate II at Converse, you will be responsible for delivering exceptional customer service, maintaining a high level of product knowledge, and driving sales through effective sales techniques.
Key Responsibilities
- Provide customers with accurate product information and make recommendations to drive sales
- Build strong relationships with customers and establish a connection with the Nike brand
- Operate cash registers, process transactions, and maintain a clean and organized store environment
- Assist in visual merchandising, inventory management, and overall store operations
- Act as a product knowledge expert for consumers and junior-level employees
- Participate in training and development programs to enhance sales skills, product knowledge, and customer service
- Support senior employees, managers, and leaders in training junior employees
- Provide proactive customer service to prevent losses, maintain a safe store environment, and report any suspicious activity to management
Requirements
- No specific education requirements for current high school students or those with prior retail experience
- Ability to perform physical demands of the job, including standing, walking, bending, and lifting up to 20 kg
- No overnight travel or business travel required
- Ability to work flexible schedules, including evenings, weekends, and holidays
About Converse
We are a global advocate for self-expression and individuality. Our employees are encouraged to grow professionally and creatively, with generous benefits packages to support their well-being. Join a team that celebrates uniqueness and creativity, and together, let's make a difference.
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