Event Booking Manager

2 weeks ago


Suzhou, Jiangsu, China Marriott International Full time
Job Summary:

We are seeking a highly skilled Event Booking Manager to lead and manage sales functions for properties within our region.

This role focuses on building long-term, value-based customer relationships to achieve property sales objectives.

As Event Booking Manager, you will be responsible for achieving personal booking goals and making recommendations on booking goals for direct reports.

Candidate Profile:

Education and Experience:

• A 2-year degree in Business Administration, Marketing, or a related field, with 3 years of experience in sales and marketing.

OR

• A 4-year bachelor's degree in Business Administration, Marketing, or a related field, with 1 year of experience in sales and marketing.

Core Work Activities:

Driving Sales Opportunities to Maximize Revenue:

• Conduct targeted account research to determine potential.

• Solicit and qualify existing and new accounts whose business opportunities meet company criteria.

• Identify, qualify, and solicit new group business to achieve personal revenue goals, while maintaining brand integrity.

• Understand competitors' strengths and weaknesses, and know how to sell against them.

• Provide positive and aggressive leadership to ensure maximum revenue potential.

Analyzing & Reporting on Sales and Financial Data:

• Analyze market information using sales systems and implement strategy to achieve financial room and catering goals for each property.

• Assist Revenue Management with completing accurate six-period projections.

• Review sales and catering guest satisfaction results to identify areas of improvement.

Ensuring Exceptional Customer Service:

• Display leadership in guest hospitality, exemplify customer service, and create a positive example for guest relations.

• Interact with guests to obtain feedback on product quality and service levels.

Building Successful Relationships:

• Develop and manage relationships with key stakeholders, both internal and external.

• Work collaboratively with on and off-property sales channels to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative.

• Work with Human Resources, Engineering, and Loss Prevention to ensure compliance with local, state, and federal regulations and/or union requirements.

Marriott International is an equal opportunity employer, committed to non-discrimination on any protected basis.



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