Customer Success Partner Advisor

4 weeks ago

Beijing, Beijing, China SAP Full time
Unlock Your Potential with SAP

At SAP, we're passionate about empowering our customers to achieve success. As a key member of our team, you'll play a vital role in helping our clients maximize the value of our solutions.

Key Responsibilities:
  • Develop and maintain strong relationships with our enterprise customers
  • Drive revenue growth and retention through proactive customer outreach and strategic planning
  • Collaborate with internal teams to identify and pursue upsell and cross-sell opportunities
  • Conduct customer business reviews and success planning to drive adoption and expansion of our services
  • Establish yourself as a trusted advisor to our customers, providing strategic recommendations and guidance
Requirements:
  • 5-7 years of experience in customer success, customer engagement, or account management
  • Proven track record of establishing and growing broad and deep relationships within customer accounts
  • Strong understanding of customer life cycle management and ability to drive customer adoption and value realization
  • Excellent communication and problem-solving skills, with the ability to navigate complex customer issues
  • Fluency in English and experience working in an English-speaking environment
About SAP:

SAP is a global leader in enterprise software and solutions, with a mission to help our customers run better. We're a collaborative and innovative team that's passionate about making a difference in the world. If you're looking for a challenging and rewarding career opportunity, join us at SAP and bring out your best.

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