Senior Client Service Manager, Securities Markets

4 weeks ago


Beijing, Beijing, China HSBC Full time

HSBC Markets & Securities Services enables corporate and institutional clients to access financial markets and liquidity. We offer financing solutions, sales, trading and distribution across multiple asset classes, research, clearing and settlement, global and direct custody, and asset servicing.

We are seeking an experienced professional to join our team as a Senior Client Service Manager, Securities Markets. In this role, you will be accountable for daily client services quality to maximize client satisfaction.

You will provide excellent client service support, lead the client's service requirements on behalf of the business both internally and externally, and ensure the HSBC values are present in everything we do.

To be successful in this role, you should have relevant client-facing experience, strong communication and presentation skills, and a good commercial understanding. You should also have a minimum of 5 years of client service or senior operational experience in global custody.

In addition, you should be able to work across the organization collaboratively, demonstrate high levels of industry knowledge, and have a sound understanding of controls and risk management.

Salary: $120,000 - $180,000 per year, depending on location and experience.



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