Customer Development Representative

4 weeks ago


Nanjing, Jiangsu, China HSBC Full time
Role Overview

We are seeking an experienced professional to join our Wealth and Personal Banking team as a Customer Development Representative.

Key Responsibilities
  • Implement successful Premier Acquisition strategies to acquire new-to-bank customers via central or self-generated leads.
  • Develop strong working relationships with relevant business areas, including Wealth and Personal Banking, Marketing, and others.
  • Deliver high-standard customer service to meet customer satisfaction requirements.
  • Responsible for developing and executing strategies to acquire and retain high-end customers, identifying their banking needs, and converting them into HSBC customers.
Requirements
  • Bachelor's degree or equivalent experience.
  • Minimum of one year proven and progressive financial services and/or retail sales experience or equivalent.
  • Sound knowledge of various forms of deposits, WEM products, mortgage, and other relevant banking products.
  • Knowledge of laws, regulations, consumer trends, competitor offerings, economic, and foreign currency markets.
  • Strong presentation and sales skills, objection handling techniques, and ability to work under pressure.
  • Good interpersonal and communication skills, customer service orientation, and ability to attain professional and regulatory qualifications as required by the market.


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